Vista BSOD crash on shutdown or reboot

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Jack_Lametta

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Joined
Apr 11, 2010
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4
Hi there,
I'm new here, and I hope you would help me!

Vista Basic is bsod-ing at the final stage of shutdown and thus restarting my PC.

The error message is:

STOP 0x000000f4 (0x00000003 parameters parameters parameters)

I've seen other topics on this site but their problems are different from mine :(
I've tried to use WinDbg and it seems is explorer.exe the cause of all this problem.

Thanks for the answers!
 

Jack_Lametta

Thread Starter
Joined
Apr 11, 2010
Messages
4
Another question...
It's a lil' bit of time that My anti-virus Avast found a rootkit "jrzflg.sys" in the folder of drivers in system32
I tried to delete it, but it stands there!

Does it need to be deleted?
 
Joined
Mar 11, 2010
Messages
29
Another question...
It's a lil' bit of time that My anti-virus Avast found a rootkit "jrzflg.sys" in the folder of drivers in system32
I tried to delete it, but it stands there!

Does it need to be deleted?

I'd ask to be moved to the Malware Removal & HJT forum. The fact that you have an active rootkit can cause many problems, including the one you are experiencing.
 
Joined
Mar 11, 2010
Messages
29
I am not a malware removal expert. Please click on "Report" and ask to be moved to the Malware Removal forums and be patient, they are quite busy.
 
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