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Vista Constantly Freezing

Discussion in 'Windows Vista' started by george.key6, Jun 9, 2008.

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  1. george.key6

    george.key6 Thread Starter

    Joined:
    Jun 9, 2008
    Messages:
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    My Vista laptop freezes all the time. Often, I am just browsing the internet (no other apps open), and the computer completely freezes. I can't move the mouse at all, and CTRL-ALT-DEL doesn't do anything at all. The only solution is to do a hard reset of the computer.

    Additionally, the laptop often fails to go into hibernate. The screen goes black but the various activity indicator lights stay on. I can't "wake up" the computer by pressing the power button, and moving the mouse of pressing other buttons doesn't do anything. Again, the only solution is a hard reset.

    Often, when I start up the computer again, it freezes completely at the loading windows screen. I have to do a hard reset yet again, and then I have to run the "windows failed to start" utility and do a system restore before I can use the computer again.

    Does anyone have any ideas how to resolve this? It's driving me crazy!

    P.S. I cannot install SP1 for some reason (Microsoft and Dell support are clueless about this, and the only way to do this seems to be completely reformatting), so I am running Vista Home Premium without the SP1 update. Not sure if that makes any difference for the freezing problem though.
     
  2. jbhardman

    jbhardman

    Joined:
    Jan 31, 2006
    Messages:
    134
    What's your startup programs?
     
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