Vista crashes at startup of google earth

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pratml

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Jan 15, 2013
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My computer used to be able to run google earth no problem. I've recently rebooted it so it is now like new. However, I may have some malware on it, like conduit and yontoo that I'm still in the process of deleting. Would this effect google earth? I have tried uninstalling and reinstalling it twice and still as soon as I open the program my screen goes black during its startup. What can I do?? Please and thank you!
 
Joined
Jan 15, 2013
Messages
19
click on start run type dxdiag and press enter
does it present any problems?
can you attempt to install a previous version of google earth and see if this works for you?

try deleting your cache manually as described on the following link:
http://support.google.com/earth/bin/answer.py?hl=en&lev=topic&cbid=thhxpryb3jov&answer=20712&src=cb

you can also try to change the target of the google earth shortcut to
C:\Program Files\Google\Google Earth\googleearth.exe


if not you can try uninstalling google earth, cleaning up the registry
by searching for googleearth and pressing f3 for it go through all search related values ( and deleting googleearth ones as you go along).
Restart your pc and install the lastest version
 
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