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vista explorer wont load, helpl please?!

Discussion in 'Windows Vista' started by arios18, Jun 26, 2010.

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  1. arios18

    arios18 Thread Starter

    Jun 26, 2010
    i have an xps 420 with vista 32 bit, bios a04, intel quad q6600, and an intel x38 motherboard.
    ok so last night i turned of the computer by holding the power button. then the next day i turned it back on it started normally but when i got to the part where vista says please wait the screen goes black and all i see is the mouse pointer(which i can move). its like if explorer wasnt loading i tried ctrl alt delete but no use. i pushed the shift buttons 5 times(motherboard beaped everytime i pressed it) and the stick keys window popped up but thats all. i do have the vista dvd that the computer came with. i went to the boot device menu and it gave me the options of booting from hardrive or [onboard or usb cd rom drive](i have dvd drive though) i clicked the cd rom drive option but it just freezes. i alreadry tried safe modes but no help. what can i do to fix this i have 2 hours before parents get home to fix this or im dead(grounded for life). ask me for other details and ill let you know. i also just ran the diagnostic test for my sata dvd drive+- rw and it passed all tests. this problem has happened before but all i did back then was just restart.
  2. daz1

    daz1 Banned

    Nov 4, 2006
    try f8 on start up, keep pressing it, then last good configuration
  3. Frank4d

    Frank4d Trusted Advisor

    Sep 10, 2006
    Just tell them you turned it on an this is what happened (unless parents told you not to use the computer). I would not use the Vista DVD. Doing that improperly will get you grounded for life.
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