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vista External USB hard drive not recognized BUT!

Discussion in 'Hardware' started by storageman, Nov 3, 2010.

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  1. storageman

    storageman Thread Starter

    Joined:
    Nov 3, 2010
    Messages:
    1
    Vista External USB hard drive not recognized But no problem in XP???
    I have a 2TB Hitachi USB device that has no problem on my XP Laptop but I can not see the device in Vista Ultimate (32bit)
    Just installed http://zentimo.com external usb manager on both machines.
    On the vista machine it tells me "Hitachi HDS722020ALA330 USB Device" but status says the drive without media".
    I unplug from Vista and plug to XP and have No problem seeing and using????

    Here is what zentimo tells me on the Vista side.
    Internal_UserDeviceNameWithDriveLetters: Hitachi HDS722020ALA330 USB Device
    Sys_DevicePnPName: USB\VID_4971&PID_CE17\D20101104F63
    Sys_FriendlyName: Hitachi HDS722020ALA330 USB Device
    Sys_DeviceDescription: USB Mass Storage Device
    Sys_LocationInformation:
    Sys_DeviceInstance: 7808
    Sys_HardwareID:
    Sys_DriveLetter:
    Sys_VolumeLabel:
    Sys_ulProblemNumber: 0
    Sys_DeviceClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
    Sys_BusType: BusTypeUsb
    Internal_DontShowThisDevice: False
    Internal_IgnoreStopAllCommand: False
    Internal_ImageName: Flash drive (blue)
    Internal_UserDeviceName: Hitachi HDS722020ALA330 USB Device
    Internal_IsCardReader: False
    Internal_IsProbablyFixedDrive: False
    Internal_DeviceIsDisabled: False
    Internal_DeviceIsSafelyRemoved: False
    Internal_DeviceWasDisabledByProgram: False
    Sys_VolumesList:
    #UniqueVolume number 1
    VolumeName: \\?\Volume{2b6c8de9-c3f2-11df-a60f-0019213fa37d}\
    VolumeMountPoints:
    VolumeInformation: VolumeLabel =
    VolumeSerialNo =
    MaxComponentLength =
    FileSystemFlags =
    FileSystemName =
    debugGetVolumeInformationExecTime(Ticks) = 0
    VendorName: Hitachi HDS722020ALA330 USB Device
    MediaType: 0
    PhysicalDriveName: \Device\HarddiskVolume6
    IsActiveVolume: False
    ###
    Internal_PhysicalDeviceLink:
    ------- Physical Device, level 1 ------
    DeviceInst=7808
    PnPName=USB\VID_4971&PID_CE17\D20101104F63
    VendorName=
    DEVICEDESC=USB Mass Storage Device
    LOCATION_INFORMATION=
    HARDWAREID=
    SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
    ParentDeviceInst=9152
    ParentDevicePnPName=USB\ROOT_HUB20\4&29279FBD&0
    ulStatus=$0180600A
    ulProblemNumber=0
    Capabilities=$00000014
    DN_REMOVABLE_Flag=True
    DN_DISABLEABLE_Flag=True
    DN_WILL_BE_REMOVED_Flag=False
    DN_HAS_PROBLEM_Flag=False
    DN_LIAR_Flag=False
    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
    CM_DEVCAP_DOCKDEVICE_Flag=False
    CM_DEVCAP_REMOVABLE_Flag=True
    CM_PROB_DEVICE_NOT_THERE_Flag=False
    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-5
    SPDRP_UI_NUMBER=0
    BusType=BusTypeUsb
    DeviceType=Unknown device type (0)
    DeviceNumber=0
    ------- Physical Device, level 2 ------
    DeviceInst=5140
    PnPName=USBSTOR\DISK&VEN_HITACHI&PROD_HDS722020ALA330&REV_\D20101104F63&0
    VendorName=Hitachi HDS722020ALA330 USB Device
    DEVICEDESC=
    LOCATION_INFORMATION=
    HARDWAREID=
    SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}
    ParentDeviceInst=7808
    ParentDevicePnPName=USB\VID_4971&PID_CE17\D20101104F63
    ulStatus=$0180200A
    ulProblemNumber=0
    Capabilities=$00000010
    DN_REMOVABLE_Flag=False
    DN_DISABLEABLE_Flag=True
    DN_WILL_BE_REMOVED_Flag=False
    DN_HAS_PROBLEM_Flag=False
    DN_LIAR_Flag=False
    CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
    CM_DEVCAP_DOCKDEVICE_Flag=False
    CM_DEVCAP_REMOVABLE_Flag=False
    CM_PROB_DEVICE_NOT_THERE_Flag=False
    SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\00000090
    SPDRP_UI_NUMBER=0
    BusType=BusTypeUsb
    DeviceType=FILE_DEVICE_DISK
    DeviceNumber=3
    DevicePath#0=\\?\usbstor#disk&ven_hitachi&prod_hds722020ala330&rev_#d20101104f63&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
     
As Seen On
As Seen On...

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