1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Vista - Failed to open by the service user profile. Unable to load user profile

Discussion in 'Windows Vista' started by SteveReeves, Dec 4, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. SteveReeves

    SteveReeves Thread Starter

    Joined:
    Nov 29, 2009
    Messages:
    52
    I need help badly! While working with NeonFx in the "Malware, Trojan, Virus" Forums. The OTS.exe tool deleted key vista files. I am unable to boot up normally! I am writing this request for help after booting up in safe mode. All of my vista settings are either gone or serverely imparied! I need help restoring my vista settings, user profile, recovering files, drivers, applications, etc. I have attached NeonFx's last post describing how my machine got to this state. Someone please help ASAP!
     

    Attached Files:

  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,994
    First Name:
    Terry
    My only experience with recovering lost or deleted files was with Restoration.exe. It worked fine for me, but I only had a dozen files stupidly deleted (by me) on an external disk.

    I seriously doubt you will be able to recover your system, and if you do I expect it will take more time and effort than to just start fresh. If you have any important data not yet backed up try to recover it with the above program or another one. Then my suggestion is to install Vista or Recover to factory settings depending on what you have to work with.
     
  3. SteveReeves

    SteveReeves Thread Starter

    Joined:
    Nov 29, 2009
    Messages:
    52
    I still have a boot problem. I can't boot of normally to run this program. Further, how do I do a fresh install and what is the impact?
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,994
    First Name:
    Terry
    If it won't run in Safe Mode maybe you can find a stand alone one. Search for "Data Recovery." You'll probably get more help here today; Friday night (US) seems to be pretty quiet on the forums here.

    Depends on whether you have a Vista installation DVD, a Recovery partition you can use, or Recovery disks. The impact is that you will have a brand new system (software wise). :)
     
  5. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    How would anyone be able to know that without knowing the details of your system?
     
  6. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/882933

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice