Hi,
I have a laptop with Windows Vista and a few months ago my regular user account started to freeze for no apparent reason. Its happens a few minutes after its loaded up. I've waited and waited, but it doesn't start working again. I've restarted and it still freezes a few minutes in. It happens every time I try to use that account. My boyfriends user account works fine.
Rather than sort it out, I just created a new user account and brought all my documents over. However, today, whilst trying (and failing!) to bring my itunes library over to my new account, I went back to my old user account and it is still freezing. My new account and my boyfriends both work perfectly fine, its just my old user acount causing problems.
Does anyone have any suggestions of how to fix this or should I just delete it? Also, I don't want to lose my itunes library and don't know how to bring it over to my new user account.
Thankyou
I have a laptop with Windows Vista and a few months ago my regular user account started to freeze for no apparent reason. Its happens a few minutes after its loaded up. I've waited and waited, but it doesn't start working again. I've restarted and it still freezes a few minutes in. It happens every time I try to use that account. My boyfriends user account works fine.
Rather than sort it out, I just created a new user account and brought all my documents over. However, today, whilst trying (and failing!) to bring my itunes library over to my new account, I went back to my old user account and it is still freezing. My new account and my boyfriends both work perfectly fine, its just my old user acount causing problems.
Does anyone have any suggestions of how to fix this or should I just delete it? Also, I don't want to lose my itunes library and don't know how to bring it over to my new user account.
Thankyou