Vista Hangs

[usintheuk]

I am running vista premium and it hangs on me at least once a day i have copied the event viewer report here, unfortunately i don't understand it so could anybody please help.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 03/10/2008 07:28:50
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: Adrian-PC
Description:
Windows has started up:
Boot Duration : 161746ms
IsDegradation : true
Incident Time (UTC) : 03/10/2008 06:25:51
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-10-03T06:28:50.130Z" />
<EventRecordID>739</EventRecordID>
<Correlation ActivityID="{00000000-6E88-0000-1537-03E22025C901}" />
<Execution ProcessID="1872" ThreadID="2248" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Adrian-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2008-10-03T06:25:51.781Z</Data>
<Data Name="BootEndTime">2008-10-03T06:28:34.585Z</Data>
<Data Name="SystemBootInstance">119</Data>
<Data Name="UserBootInstance">114</Data>
<Data Name="BootTime">161746</Data>
<Data Name="MainPathBootTime">45505</Data>
<Data Name="BootKernelInitTime">36</Data>
<Data Name="BootDriverInitTime">2654</Data>
<Data Name="BootDevicesInitTime">5536</Data>
<Data Name="BootPrefetchInitTime">34809</Data>
<Data Name="BootPrefetchBytes">499056640</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">11848</Data>
<Data Name="BootCriticalServicesInitTime">3324</Data>
<Data Name="BootUserProfileProcessingTime">11591</Data>
<Data Name="BootMachineProfileProcessingTime">2542</Data>
<Data Name="BootExplorerInitTime">2417</Data>
<Data Name="BootNumStartupApps">13</Data>
<Data Name="BootPostBootTime">116241</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">0</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">9437184</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">true</Data>
<Data Name="BootIsStepDegradation">true</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">0</Data>
<Data Name="BootDegradationDelta">48853</Data>
<Data Name="BootIsRootCauseIdentified">true</Data>
</EventData>
</Event>

 

[ryanjoachim]

From my experience that error code "0x8000000000010000" is usually related to a memory issue.

When you reboot next time, hit tab at the boot menu and select the Memory Diagnostic option. Let that run. Also check and make sure that if you have more than 1 stick of memory that they are the SAME, both in size and brand.

If the memory test shows nothing, try running with just 1 stick of ram for a while (assuming you have 2). This will give you a good idea whether or not your ram has anything to do with your issues.

 

[usintheuk]

I have 2 sticks of ram. One is 2gig the other is 512meg

 

[ryanjoachim]

Take out the 512 and run the memory test. Also, after the test leave the 512 out and run your comp like normal, see if the same issues arise.

 

[usintheuk]

Took the memory out and did test no problems found with test. But when i looked at the ram that i took out it was not 512 it was 1gig so that could be the problem?

 

[ryanjoachim]

Do both sticks say 1gig?

The big issue is that both sticks need to be the same size, and the same brand/speed.