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Vista Memory Dump

Discussion in 'Windows Vista' started by Rynet, Nov 30, 2011.

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  1. Rynet

    Rynet Thread Starter

    Joined:
    Nov 30, 2011
    Messages:
    11
    This is a memory dump from a crash that occurs on occasion. From what I'm reading its the hard-drive or the memory that is failing?


    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 00000003, Process
    Arg2: 88533b48, Terminating object
    Arg3: 88533c94, Process image file name
    Arg4: 82463ab0, Explanatory message (ascii)

    Debugging Details:
    ------------------


    PROCESS_OBJECT: 88533b48

    IMAGE_NAME: hardware_disk

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAULTING_MODULE: 00000000

    PROCESS_NAME: csrss.exe

    EXCEPTION_RECORD: a5bab9dc -- (.exr 0xffffffffa5bab9dc)
    ExceptionAddress: 757bd575
    ExceptionCode: c0000006 (In-page I/O error)
    ExceptionFlags: 00000000
    NumberParameters: 3
    Parameter[0]: 00000008
    Parameter[1]: 757bd575
    Parameter[2]: c000000e
    Inpage operation failed at 757bd575, due to I/O error c000000e

    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%08lx referenced memory at 0x%08lx. The required data was not placed into memory because of an I/O error status of 0x%08lx.

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%08lx referenced memory at 0x%08lx. The required data was not placed into memory because of an I/O error status of 0x%08lx.

    EXCEPTION_PARAMETER1: 00000008

    EXCEPTION_PARAMETER2: 757bd575

    EXCEPTION_PARAMETER3: c000000e

    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

    EXCEPTION_STR: 0xc0000006_c000000e

    FAULTING_IP:
    +12a
    757bd575 ?? ???

    BUGCHECK_STR: 0xF4_IOERR_C000000E

    STACK_TEXT:
    a5bab4e4 824cfc40 000000f4 00000003 88533b48 nt!KeBugCheckEx+0x1e
    a5bab508 8242e35d 82463ab0 88533c94 88533d70 nt!PspCatchCriticalBreak+0x73
    a5bab538 8242e304 88533b48 890a32c8 c0000006 nt!PspTerminateAllThreads+0x2c
    a5bab56c 82287c7a ffffffff c0000006 a5bab9b0 nt!NtTerminateProcess+0x1c1
    a5bab56c 82286cdd ffffffff c0000006 a5bab9b0 nt!KiFastCallEntry+0x12a
    a5bab5ec 82264b95 ffffffff c0000006 69857ed5 nt!ZwTerminateProcess+0x11
    a5bab9b0 82263238 a5bab9dc 00000000 a5babd64 nt!KiDispatchException+0x41b
    a5babd34 8228b7cb 09f7f544 09f7f564 00000000 nt!KiRaiseException+0x175
    a5babd50 82287c7a 09f7f544 09f7f564 00000000 nt!NtRaiseException+0x33
    a5babd50 757bd575 09f7f544 09f7f564 00000000 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    09f7f848 00000000 00000000 00000000 00000000 0x757bd575


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    +12a
    757bd575 ?? ???

    SYMBOL_STACK_INDEX: a

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware_disk

    SYMBOL_NAME: +12a

    FAILURE_BUCKET_ID: 0xF4_IOERR_C000000E_+12a

    BUCKET_ID: 0xF4_IOERR_C000000E_+12a

    Followup: MachineOwner
    ---------
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    I can't decipher memory dumps but you can test the hard and the memory yourself:

    Hard drive: download the drive maker's own diagnostic software (either the DOS or Windows version depending on whether or not you are able to get Windows running). Links here: http://forums.techguy.org/54-virus-other-malware-removal/

    RAM testing: Download Memtest86. It's a DOS-only utility which runs from a bootable CD. Create a CD from the downloaded ISO file: http://www.memtest.org/

    To create a CD from an ISO file (this applies to DOS versions of hard drive diagnostics also) you need IMGBurn which is freeware download from here: http://filehippo.com/download_imgburn/
     
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