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vista not updating through windows update OR manual download

Discussion in 'Windows Vista' started by christarp, Jul 21, 2007.

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  1. christarp

    christarp Thread Starter

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    Messages:
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    I tried them both, I tried windows update, and it said "update failed"

    I tried to download the update off of microsoft updates and opened it and it also came up with "update failed"

    Is there any way to fix it?

    the file I need is "update for windows vista for-x64 based systems (KB931836)"

    Incase you need to know, my specs are:

    Core 2 duo e6600
    4096 Megabytes of Ram
    EVGA 8800 GTS
    Windows Vista Ultimate X64
    300 Gigabyte Raptor hard drives (two 150's in Raid)
     
  2. tech13

    tech13

    Joined:
    Jun 26, 2007
    Messages:
    123
    when it says update failed it should give you an error code after that. can you provide us with the error code?
     
  3. christarp

    christarp Thread Starter

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    Here you go:

    Error code: 800B0100
     
  4. Rich-M

    Rich-M

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    22,443
  5. tech13

    tech13

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    also make sure windows is REGISTERED.
     
  6. christarp

    christarp Thread Starter

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    I've tried that, it didn't work

    I also tried disabling windows defender, nothing helped.
     
  7. tech13

    tech13

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    try Start > Control Panel > Administrative Tools > Services > make sure "windows udpate" is set to AUTOMATIC (not delay) and started. restart service if necessary. after restarting service, attempt updates again. let me know if that helps
     
  8. christarp

    christarp Thread Starter

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    still isn't working :(
     
  9. christarp

    christarp Thread Starter

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    is there a delay on activation? cause It's been one day since activation and still isn't working.
     
  10. tech13

    tech13

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    Messages:
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    using the error code to search for results, microsoft has no official solution for this error that I can see and some others are having this issue as well but no solution was posted. I would recommend to contact microsoft, and if you get the issue resolved from microsoft to post it in this forum to let us know what the issue is.
     
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