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Vista PC Will Not Recognize Router/Connect to Internet

Discussion in 'Windows Vista' started by bliindsided, Dec 7, 2011.

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  1. bliindsided

    bliindsided Thread Starter

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    Dec 7, 2011
    Messages:
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    I recently received a Vista PC and I am unable to connect to my Westell Versalink 327W Router. I am attempting a hardwired connection because the PC does not have wireless hardware.

    Problem: Unidentified Network. Windows recognizes that the Ethernet cable is connected to the NIC and router, however, Windows does not recognize the router and will not receive data. I can not do anything with the Internet.

    Solutions Attempted: I have configured DHCP and TCIP settings correctly (to my knowledge - automatically detect IP and DNS, etc) and I have disabled TCIP6. I have reset the router, attempted updating firmware, and I have attempted creating a broadband connection with a username and password which also will not work.

    I noticed in the registry that Windows does indeed recognize the router and has established 192.168.1.19 IP, ...1 DNS, etc.

    Probably the most accurate way to explain what I have attempted is EVERYTHING. I've spent 3 days trying to get this PC on the Internet. Windows 7, XP, Mac, Various game consoles, and iPods have absolutely no trouble connecting wired or wirelessly. It's only this particular Vista PC.

    For obvious reasons I have no experience with Vista other than the past few days I have spent working with this. I would appreciate anyone working with me to resolve this issue. Please forgive me if I did not follow a particular format for posting or anything else required, this is my first visit and I provided everything I would see necessary.

    Thank you
     
  2. lunarlander

    lunarlander

    Joined:
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    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  3. TheShooter93

    TheShooter93 Malware Specialist

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    First Name:
    Cody
    Have you tried installing the latest drivers for the network card?
     
  4. bliindsided

    bliindsided Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Yes, TheShooter93 they are up to date as of August. I rolled them back to the earliest version and then updated again in hopes that might resolve something. lunarlander, I will attempt that as soon as I am home and I'll let you know. Thank you both for responding.
     
  5. bliindsided

    bliindsided Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    No, resetting did not work either... Still the same Unidentified Network with no network/internet access.

    ipv6 is disabled, ipv4 enabled with automatic ip and dns assignment.

    Says Both are Limited on the connection info frame.


    I am completely stumped. I was hoping for a system restore, though pressing F11 at boot screen does not work... and I don't have a Vista CD.... also I'm unable to boot XP because this computers a dick.

    Anything else is appreciated!



    edit: Currently in my router config after lunar's suggestion and the router now recognizes a connection from the vista pc. It says that it is offline (and it is)

    Device:
    IP Address: 192.168.1.19 Subnet Mask: 255.255.255.0 MAC Address: 00:1:907:4e:a3 Network Connection: Unknown Lease Type:Static
     
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