I don't know if you can help. Dell will not let me sign in for a forum account.
A dear friend died and I was given his Dell Inspiron Laptop w/Vista on it.
Not knowing his password, etc. the laptop let's me in and occasionally defaults to the sign in page.
I was going to perform a recovery since I am preparing this for a charity (as I do for schools, etc.) During the Recovery session the computer freezes about 1/5 the way and I get an error message with no notes.
A dear friend died and I was given his Dell Inspiron Laptop w/Vista on it.
Not knowing his password, etc. the laptop let's me in and occasionally defaults to the sign in page.
I was going to perform a recovery since I am preparing this for a charity (as I do for schools, etc.) During the Recovery session the computer freezes about 1/5 the way and I get an error message with no notes.