Vista screen shutoff - non-responsive

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btr94

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Dec 31, 2006
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If I leave my computer on for a prolonged amount of time (laptop), the screen will shut off, and the system will become non-responsive. I have to do a complete shutdown (hold down power button for three seconds). The system will not go to sleep, or respond to any attemps to try to wake it up. Any ideas?
 
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Aug 17, 2003
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Did the Presario ship with Vista, or did you upgrade?

The problem that you have is that the laptop is dying in its sleep.

The usual cause is incompatible drivers, this would result from an upgrade if the correct drivers were not applied. If it shipped with Vista, then reapplying all the drivers (not the BIOS) would be a starting place.
 

btr94

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Dec 31, 2006
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I upgraded, however, I re-formatted the hard drive. I got all the updated drivers from DriverAgent.com (have a subscription). Should I just set never to turn the monitor off while plugged in?
 
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It's probably not a matter of it happening just when the screen turns off, more that the laptop is entering a standby mode and dying.

Sorry, but I would not be relying on DriverAgent, you should visit the laptop makers website to get the drivers for Vista (it's not as if they charge for them). If there are none, then the drivers you have are probably only for XP and may not work.

I have had a quick look at hp.com, and there are no Vista drivers listed for your V2000Z, only Windows 2000 and XP. So you will have to put up with some shortcomings, in your case by disabling any power saving options.
 
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