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Vista startup..cursor on black screen...nothing else?

Discussion in 'Windows Vista' started by denlex, Jan 3, 2009.

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  1. denlex

    denlex Thread Starter

    Joined:
    Sep 27, 1999
    Messages:
    13
    I know this may have been asked before but i was wondering if anyone had some ideas here.
    Vista on a dell laptop inspiron 1521...startup appears normal but it reaches a black screen with the cursor and never progresses from there..same thing in safe mode..

    any ideas or recommendations would be greatly appreciated..thanks
    stan
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    Is service pack 1 installed?

    some causes.

    1. Recently installed software/drivers

    2. Video card or video driver problems

    3. Disconnect all USB devices during the boot process, see if this solves it

    4. If you never installed SP1 in Vista see this article, it only applies to non SP1 Vista installations
    http://support.microsoft.com/kb/946532
     
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