Vista Update Hangs

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ronjie

Thread Starter
Joined
Sep 11, 2002
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10
I try to run windows update and windows defender definitions update and I get an opening screen and then just the cute mousepointer with the ever running circle.

The only way I can exit from either is to run taskman and shut it down.

The shutodown message I get is:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: 8514
Hang Type: 6208
Waiting on Application Name: svchost.exe
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 5060026e21d7eea36909d7eb4e83e80f
Additional Hang Signature 2: 455d
Additional Hang Signature 3: e7142fbff622ae8768e5f08f9f26d21f
Additional Hang Signature 4: 8514
Additional Hang Signature 5: 5060026e21d7eea36909d7eb4e83e80f
Additional Hang Signature 6: 455d
Additional Hang Signature 7: e7142fbff622ae8768e5f08f9f26d21f

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


or some variation of it.

I've sent a ticket to Microsoft, but I spent 5 hours in chat with them last night, so I'm just hopeful, but not expecting.

Hope someone can help, I've enjoyed using this laptop.

Ron V.
 
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