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Vista Update Hangs

Discussion in 'Windows Vista' started by ronjie, Oct 7, 2008.

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  1. ronjie

    ronjie Thread Starter

    Sep 11, 2002
    I try to run windows update and windows defender definitions update and I get an opening screen and then just the cute mousepointer with the ever running circle.

    The only way I can exit from either is to run taskman and shut it down.

    The shutodown message I get is:

    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangXProcB1
    Application Name: explorer.exe
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918e5d
    Hang Signature: 8514
    Hang Type: 6208
    Waiting on Application Name: svchost.exe
    Waiting on Application Version:
    OS Version: 6.0.6001.
    Locale ID: 1033
    Additional Hang Signature 1: 5060026e21d7eea36909d7eb4e83e80f
    Additional Hang Signature 2: 455d
    Additional Hang Signature 3: e7142fbff622ae8768e5f08f9f26d21f
    Additional Hang Signature 4: 8514
    Additional Hang Signature 5: 5060026e21d7eea36909d7eb4e83e80f
    Additional Hang Signature 6: 455d
    Additional Hang Signature 7: e7142fbff622ae8768e5f08f9f26d21f

    Read our privacy statement:

    or some variation of it.

    I've sent a ticket to Microsoft, but I spent 5 hours in chat with them last night, so I'm just hopeful, but not expecting.

    Hope someone can help, I've enjoyed using this laptop.

    Ron V.
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