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Vista VPN help?

Discussion in 'Networking' started by xSutures, Oct 14, 2008.

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  1. xSutures

    xSutures Thread Starter

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    Hi all, I'm trying to connect to a friend's PPTP VPN on Vista (Home Premium 64-bit, if it matters).
    My university reznet HATES outside connections, meaning I lag immensely when I play games, so I got my friend's VPN info so I can game laglessly, which he also does at this university via his VPN.
    I can get myself connected no problem, except I'm having an odd problem: I seem to have limited connectivity even though everything APPEARS to be working flawlessly.

    For example, I open Firefox and the Google Firefox homepage opens just fine, but when I try to go to any other website, it just says "Waiting for <site> ..." and never actually connects or loads the page.
    Additionally, I tried to update the game client Steam while connected to the VPN (my friend specifically talks about how flawlessly Steam runs on the VPN) but it didn't update the game I was trying to update, and stuck at 0%.
    Lastly, when I log into the game Tabula Rasa, it goes through a couple of steps before logging you in, for example connecting to the login server etc. On my regular reznet connection, this takes up to a minute per step, and the game is IMMENSELY laggy to the point of being unplayable. However on the VPN, it connects and goes through those same steps in SECONDS. But, it stays at the "Successfully Connected" screen and does not actually log me into the game.
    I'm sure that all three of these problems are related in some way.

    I also have a secondary problem, where when I click "Disconnect" in the Network & Sharing Center window, it pops up with the error "The system could not find the file" and I have to restart my computer to disconnect from the VPN.

    If anyone has any solutions to one (or both, preferably, hehe :D) of these problems, I would thoroughly appreciate it.

    Thanks!

    EDIT: Just thought I'd mention, my friend is running Linux and said he used the default settings when creating the VPN. He tested out everything on his computer and said it worked just fine, so the problems are on my end. :(
     
  2. avisitor

    avisitor

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    Can you access intranet sites on the VPN? It sounds like forwarding is not enabled if you can't access the internet through the VPN.
     
  3. xSutures

    xSutures Thread Starter

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    I'm not sure, our reznet policy is to have everything unblocked though. However, I've done some open port checking and it seems a lot of things either are blocked or have connection timeouts..

    I don't think that's the problem though because my friend whose VPN it is, is also at the university and can do everything no problem.

    Thanks for your reply :)
     
  4. avisitor

    avisitor

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    Post an ipconfig /all while connected to the VPN.

    Also, what university is this?
     
  5. xSutures

    xSutures Thread Starter

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    Okay, it appears the "Could not find file" problem solved itself, I can disconnect just fine now. Here's my ipconfig/all when connected to the VPN.
    EDIT: This is at the University of Western Ontario.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Rory-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : smh.reznet.uwo.ca

    PPP adapter VPN Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VPN Connection
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.234(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : unregistered.uwo.ca
    Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
    net Controller
    Physical Address. . . . . . . . . : 00-22-15-04-E3-EE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : smh.reznet.uwo.ca
    Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI Gigab
    it Ethernet Controller
    Physical Address. . . . . . . . . : 00-22-15-05-F3-D0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 129.100.193.49(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, October 14, 2008 6:23:52 PM
    Lease Expires . . . . . . . . . . : Wednesday, October 15, 2008 6:23:52 AM
    Default Gateway . . . . . . . . . : 129.100.192.1
    DHCP Server . . . . . . . . . . . : 129.100.74.79
    DNS Servers . . . . . . . . . . . : 129.100.74.79
    129.100.2.51
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-43-E6-E0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 5.67.230.224(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Tuesday, October 14, 2008 6:23:52 PM
    Lease Expires . . . . . . . . . . : Wednesday, October 14, 2009 6:25:59 PM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : smh.reznet.uwo.ca
    Description . . . . . . . . . . . : isatap.smh.reznet.uwo.ca
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.unregistered.uwo.ca
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1811:1f22:3f57:ff15(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::1811:1f22:3f57:ff15%12(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Connection-specific DNS Suffix . : smh.reznet.uwo.ca
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:543:e6e0::543:e6e0(Preferred)
    IPv6 Address. . . . . . . . . . . : 2002:8164:c131::8164:c131(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 129.100.74.79
    129.100.2.51
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 17:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  6. avisitor

    avisitor

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    Ok, you don't have a Gateway on the VPN connection. That's likely your problem. Likely, that's an issue on the server side that it's not properly configuring your connection. However, you can force it to a certain gateway following the instructions for your VPN client.

    (Are you also using a Hamachi VPN. I see a connection for that).
     
  7. xSutures

    xSutures Thread Starter

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    Yeah I tried using Hamachi earlier just to see if I could do anything, but it's disabled at the moment.

    How would I force it to a certain gateway?

    Thanks :)
     
  8. avisitor

    avisitor

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    What VPN client are you using?
     
  9. xSutures

    xSutures Thread Starter

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    I'm just using the Network Connection wizard built into Vista.
     
  10. avisitor

    avisitor

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    Ok, I don't believe that you can set the default gateway with the built in VPN client. Talk to the server administrator. Something isn't right on their end. Perhaps forwarding isn't turned on.
     
  11. xSutures

    xSutures Thread Starter

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    Alright thanks, I'll see what I can do! :)
    If I have any success I'll report back haha.

    Your help is much appreciated.
     
  12. xSutures

    xSutures Thread Starter

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    Yeah, apparently everything is working fine on his end, all forwarding is working, etc. So I guess that means the problem is clientside after all...
    Any ideas how I could end up without a gateway if it's not a problem with the server? :S

    EDIT: Not sure if this helps, but under the VPN Details window, it says IPv6 connectivity is limited, and is indeed showing no IPv4 Default Gateway.
     
  13. zx10guy

    zx10guy Trusted Advisor Spam Fighter

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    I'm still a bit unclear about how your network connections are set up. In the world of VPNs there are three main modes of how traffic is routed. 1st type of traffic routing through a VPN is to stuff all traffic down the VPN tunnel. In this scenario, you will not be able to get to any resources outside of the subnet/internal resources you are accessing at the other end of the tunnel. 2nd type of traffic routing is to have what is called split tunneling. In this mode, specific traffic is routed down the tunnel. All other traffic is allowed out your local network connection which means internet access is via your local network. 3rd type of traffic is to route all traffic internal and internet down the VPN tunnel. The difference here is that getting access to the internet is going to be via the VPN server end's internet connection. Cisco calls this type of VPN setup hair pinning.

    I've set up all three VPN types. What you have to determine is how you're configured on the client side. I haven't set up the internal Vista VPN client before. But I have configured the XP VPN client. And from what I remember, the default behavior of the XP VPN client is to do split tunneling.
     
  14. xSutures

    xSutures Thread Starter

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    Yeah I think that's what it's doing, because my LAN connection still stays active even when connected to the VPN.. is that where my problem is coming from perhaps?
     
  15. zx10guy

    zx10guy Trusted Advisor Spam Fighter

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    When you say "my LAN connection still stays active", what do you mean? Are you able to ping your local default gateway?
     
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