1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

vista wired lan drops to limited connectivity

Discussion in 'Networking' started by dllehr81, Jul 19, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. dllehr81

    dllehr81 Thread Starter

    Joined:
    Jul 19, 2009
    Messages:
    2
    Hi everyone,
    I'm helping my girlfriend's dad with his new toshiba satellite L505D, it's running vista, and i have it over at my place. I finally got the wireless working to the point it uses the WEP encryption in place, but at his house everything is wired. When I plug in the LAN cable everything works for a minute or so(i can view web pages) then it goes straight to Limited connectivity. WHen I view the dhcp table on the router it no longer exists. The only way to get it back connected is to reset the network adapter, but then it drops again...I've never seen a case where the connection is there, then drops to limited, any thoughts? Thanks in advance!
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Welcome to TSG.
    Think that since the failing environment is at his house,you will probably have to shoot this bug at his house.
    When you say that everything there is wired,do you mean all hardwired to a router,modem,or modem/router ?
    From the failing environment we would like to see,when it fails.

    From a Johnwill post on the Networking Forum

    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type the following commands one at a time, followed by the Enter key:

    IPCONFIG /ALL

    PING <computer_IP_address> For addresses,follow instructions below&#8230;.

    PING <default_gateway_address>

    PING <dns_servers>

    PING 206.190.60.37

    PING www.yahoo.com
    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. IPV4 for Vista

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
    ______

    This will give us a pc's view of what it sees as it's network environmnet.
    The pings will give us some indication as to whether this might be a firewall or encryption issue,or something else.
     
  3. dllehr81

    dllehr81 Thread Starter

    Joined:
    Jul 19, 2009
    Messages:
    2
    I"m pasting the information below, I apologize for the confusion in my original post. I'm still working on it at my house, both houses have the same problem, but at mine I have ethernet and wireless, while at his it's just ethernet, so getting wireless to work isn't going to help. So I can recreate the problem where i'm at currently.
    If i do the winsock commands and reboot it works, or if i just reboot it works, but only for a few seconds then right back to limited connectivity.
    Thanks!
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Owner>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Owner-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : ph.cox.net
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : Realtek RTL8187SE Wireless 802.11b/g 54Mb
    ps PCIE Network Adapter
    Physical Address. . . . . . . . . : 00-24-D2-9A-14-02
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : Realtek RTL8102/8103 Family PCI-E FE NIC
    Physical Address. . . . . . . . . : 00-1E-33-C8-C4-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::49dc:c6a:8de4:a4b5%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, July 19, 2009 2:15:37 PM
    Lease Expires . . . . . . . . . . : Monday, July 20, 2009 2:15:37 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 167779891
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-AE-A8-3B-00-1E-33-C2-B5-46
    DNS Servers . . . . . . . . . . . : 68.105.28.11
    68.105.29.11
    68.105.28.12
    192.168.1.1
    68.105.28.11
    68.105.29.11
    68.105.28.12
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : ph.cox.net
    Description . . . . . . . . . . . : isatap.ph.cox.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:85d:1ca0:3f57:fe96(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::85d:1ca0:3f57:fe96%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Local Area Connection* 12:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Owner>ping 192.168.1.103
    Pinging 192.168.1.103 with 32 bytes of data:
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time=1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time=2ms TTL=128
    Ping statistics for 192.168.1.103:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 2ms, Average = 0ms
    C:\Users\Owner>ping 192.168.1.1
    Pinging 192.168.1.1 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Reply from 192.168.1.103: Destination host unreachable.
    Request timed out.
    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
    C:\Users\Owner>ping 68.105.28.11
    Pinging 68.105.28.11 with 32 bytes of data:
    Reply from 192.168.1.103: Destination host unreachable.
    Request timed out.
    Reply from 192.168.1.103: Destination host unreachable.
    Request timed out.
    Ping statistics for 68.105.28.11:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    C:\Users\Owner>ping 206.190.60.37
    Pinging 206.190.60.37 with 32 bytes of data:
    Reply from 192.168.1.103: Destination host unreachable.
    Request timed out.
    Reply from 192.168.1.103: Destination host unreachable.
    Request timed out.
    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    C:\Users\Owner>ping www.yahoo.com
    Ping request could not find host www.yahoo.com. Please check the name and try ag
    ain.
    C:\Users\Owner>
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,336
    First Name:
    Terry
    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista.

    Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/844613

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice