A friend has Vista (Home Edition) and accidentally clicked on the Lock button.
Now when she tries to boot up all she gets is a black screen.
I am not familiar with Vista but wondered if booting into Safe Mode and doing a System Restore would work. Last time I suggested a System Restore she said there were no recent points and she had to go back weeks.
Is there any other option in Safe Mode to get her booting normally again? Her computer is only a year old and she did not receive a Vista disc with it
Thanks
Now when she tries to boot up all she gets is a black screen.
I am not familiar with Vista but wondered if booting into Safe Mode and doing a System Restore would work. Last time I suggested a System Restore she said there were no recent points and she had to go back weeks.
Is there any other option in Safe Mode to get her booting normally again? Her computer is only a year old and she did not receive a Vista disc with it
Thanks