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Vista x64 bsod: IRQL_NOT_LESS_OR_EQUAL from process csrss.exe

Discussion in 'Windows Vista' started by Tdj, Jul 24, 2009.

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  1. Tdj

    Tdj Thread Starter

    Joined:
    Jul 24, 2009
    Messages:
    1
    Hi,

    I have some serious problems with vista ultimate x64.
    The past month i get a lot of BSOD's with the following dumpfile content:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffe4802896e757, memory referenced
    Arg2: 000000000000000c, IRQL
    Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800022a5702, address which referenced memory

    Debugging Details:
    ------------------


    AUTOBUG_USER_LCID_STR: ENU

    AUTOBUG_OS_SKU: 1

    WRITE_ADDRESS: ffffe4802896e757

    CURRENT_IRQL: c

    FAULTING_IP:
    nt!KeWaitForMultipleObjects+142
    fffff800`022a5702 00448897 add byte ptr [rax+rcx*4-69h],al

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: csrss.exe

    TRAP_FRAME: fffffa60065c28f0 -- (.trap 0xfffffa60065c28f0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80081e2e60 rbx=0000000000000000 rcx=fffffa80081e2e58
    rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800022a5702 rsp=fffffa60065c2a80 rbp=0000000000000004
    r8=fffffa80081e2e30 r9=0000000000000001 r10=000000000000000d
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    nt!KeWaitForMultipleObjects+0x142:
    fffff800`022a5702 00448897 add byte ptr [rax+rcx*4-69h],al ds:0003:ffffe480`2896e757=??
    Resetting default scope

    MISALIGNED_IP:
    nt!KeWaitForMultipleObjects+142
    fffff800`022a5702 00448897 add byte ptr [rax+rcx*4-69h],al

    LAST_CONTROL_TRANSFER: from fffff800022a03ee to fffff800022a0650

    STACK_TEXT:


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!RawInputThread+79c
    fffff960`00152834 44392535b61b00 cmp dword ptr [win32k!gdwUpdateKeyboard (fffff960`0030de70)],r12d

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: win32k!RawInputThread+79c

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: hardware

    FAILURE_BUCKET_ID: X64_IP_MISALIGNED

    BUCKET_ID: X64_IP_MISALIGNED

    Followup: MachineOwner
    ---------

    I can't find any information about what to do if the process is csrss.exe. Also is says MODULE_NAME and IMAGE_NAME: hardware. Does that mean this is a hardware failure? How can i find out which hardware part it is?

    I tried to roll back all drivers installed and also the windows updates. It seems to happen a lot when using IE, got worse when IE8 decided to install itself :). Getting the latest driver of my videocard made it worse. rolling it back made it even more worse, so I reinstalled Cataclyst 9.5.

    I really appreciate any suggestions you have.

    My system specs:
    Motherboard: Asus P5Q
    Processor: Intel Q8200
    Graphic card: ATI radeon 3600.
    4gb ram, windows disk is a 2 disk raid with striping.

    Thanks in advance
     
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