Visual Shopper

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EBSchrader

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Joined
Jan 28, 2001
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1,086
Every time I go online to a Web site with merchandise or services, I get a popup called Visual Shopper that is driving me batty. I can click on the X and it goes away, until I change anything or go to another page, and it's back again. How can I get rid of it? Where did it come from? Is it an add on?:confused:
 

Cheeseball81

Retired Moderator
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Mar 3, 2004
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84,315
Yes, it is an add-on (or extension) Do you have Comcast by any chance? It seems to be coming from software called Constant Guard Protection Suite.

What web browser do you currently use?
 

EBSchrader

Thread Starter
Joined
Jan 28, 2001
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1,086
I do have Comcast & Constant Guard Protection, which is a pain. Thanks for confirming my suspicion. Perhaps I can extract it without removing the protection element. I use Internet Explorer 11.
 

EBSchrader

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Jan 28, 2001
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Comcast changed the name of their program in December 2014 to Fast Connect, and it does include Visual Shopper. I called & asked how to remove Visual Shopper, and was told it was an integral part of the program, so now I have uninstalled Fast Connect. Visual Shopper is gone. Hurray!
 
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