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VNC issue on Windows 10

Discussion in 'Windows 10' started by LinuxOS, Jul 17, 2018.

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  1. LinuxOS

    LinuxOS Thread Starter

    Joined:
    Sep 3, 2013
    Messages:
    96
    Dear All,

    Me and my colleagues are facing with a strange issue here! We use VNC to connect to the users remotely to fix their problems, but today we faced with an issue on a machine running Windows 10 Pro x64 (Domain Joined). When we logged in, after about 2 seconds we are getting lock screen from that machine and unable to continue to support that user? Is there any way to fix this kind of issue, if yes please let me know guys.Thanks in advance.

    Best regards,
     
  2. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,673
    Which version of VNC are you using? We're running TightVNC 2.8.8 in a domain-based environment supporting a mixture of Win 7 Pro and Win 10 Pro (both x64), and I haven't seen any issues with the latter. At a base level, the user wouldn't be monkeying around at all, would they?
     
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