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VuPoint, FS-C1-VP

Discussion in 'Digital Photography & Imaging' started by RACNH, Jul 28, 2012.

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  1. RACNH

    RACNH Thread Starter

    Jul 28, 2012
    I installed the software for a VuPoint Film Scanner (FS-C1-VP) using the CD that came with the product.
    My computer is a Dell desktop with MS XP operating system. Everything appeared OK until I plug the scanner into a USB port. The system didn't recognize the hardware. I reinstalled the driver from the CD and it still didn't recognize the scanner.
    HELP!!! What next?
    VuPoint Film Scanner reply to: [email protected]
  2. pip22


    Nov 21, 2004
    Are you sure you followed the installation procedure exactly as laid down in the instructions?
    With USB devices, if you don't install them in the correct manner, they won't be recognised by Windows.

    We do not reply to email addresses as that defeats the whole point of having a forum where replies and solutions can be read by everyone.
    Please do not ask for email replies in the future.
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