W10 drivers update screen error

metagot9

Thread Starter
Joined
Aug 12, 2015
Messages
22
hi i updated my w10 drivers with amd detect tool it uninstalled drivers
then reinstalled im getting a screen haze when i bootup see attached
can i use restore to revert it back to the old drivers
cheers
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200628183250.000000+600
Processor: AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+3G, AMD64 Family 21 Model 112 Stepping 0, CPU Count: 2
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon R7 M440
Hard Drives: C: 905 GB (764 GB Free); D: 24 GB (23 GB Free);
Motherboard: LENOVO LNVNB161216, ver SDK0J40700WIN, s/n PF0ZSJQH
System: LENOVO, ver LENOVO - 3, s/n PF0ZSJQH
Antivirus: Windows Defender, Enabled and Updated
 

Attachments

Joined
Aug 8, 2008
Messages
2,791
One should never use any software that claims to updated drivers.....as they do more harm than good. You only update from laptop mfg support website. Only then if there is a need to do so. Hind sight is 20/20.

That said, does your laptop screen ever show as normal or just as your attachment shows? Yes....you can use a restore point to reset laptop to a state before you did this. That's the very first thing I would try.
 

metagot9

Thread Starter
Joined
Aug 12, 2015
Messages
22
i did update my drivers from amd mfg support
sometimes i get the attachment screen sometimes i don't
display adapters say all working ok
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,767
According to your log, you have THIS Lenovo IdeaPad 320-15AST Machine Type 80XV Model 0085AU Notebook PC.

You should add and save this support site in your browser favorites/bookmarks list so you can quickly refer to it when needed.

------------------------------------------------
 

metagot9

Thread Starter
Joined
Aug 12, 2015
Messages
22
hi thanks for your help when i bootup now its not happening the screen is good any idea why?
 

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