W2K / Norton reboot problem

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Fla_Panther

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Sep 28, 2003
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Hi guys. I did a quick search and read through the first 2 pages of hits but didn't find anything relating to my problem. If there's a solved thread, please point me to it.

I'm running W2K and when my Norton subscription ran out I decided to get Norton Internet Security 2006. After installing it I noticed that it would act funny any time there was a hardware change. If I shut down my PC and swapped the RAM sticks around, or installed/removed a hard drive, when I went to start up the PC again it would reboot. It'll even do it if I forget and leave a USB cable in without anything attached at the other end. At first I couldn't figure out what was causing it, but I didn't mind much because it would just reboot once and that was that. But over the last few months it's gone from once to 2-4 times on average, and longer on occasion. It was through this process that I realized the reboot happens as Norton is loading.

Well, today I was having some issues with my video acting up - I suspect it's from a failing memory stick - so I opened up the case and removed the offending stick. But when I started it back up it wouldn't stop rebooting. I continued working on my work laptop and it continuously rebooted for about half an hour before I said forget it and booted into safe mode. Unfortunately, I needed to do some printing and of course printing doesn't work in safe mode. So I thought maybe I'd uninstall Norton - it gave me an error saying it couldn't uninstall in safe mode. Very funny, I thought... since Norton is what's keeping me from being ABLE to boot into normal mode.

Anyway, tips/hints/clues/shotgun shells would be appreciated right now.

Thanks,
~Steve
 
Joined
Jul 19, 2005
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11,670
I wish I could give you a more definitive answer, but I can't.

I had 2 customers machines last year where they "upgraded" to NIS 2006 and after the "upgrade" both machines were stuck in an endless loop of rebooting. The only way I could get rid of NIS 2006 was to wipe the HDD and re-install Windows.

There may be an easier answer, but damn if I could find it.
 

bearone2

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Jun 4, 2004
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you needed to remove all of nav, files, program files, scheduling, device manager, registry, reboot b4 you install nis or you have conflicts.

the symantec/norton removal tool doesn't work as advertised, stuff has to be removed manually.
 

Fla_Panther

Thread Starter
Joined
Sep 28, 2003
Messages
30
Ok, as a temporary workaround I used msconfig to disable all the startup stuff associated with NAV. That allowed me to at least get into W2K in normal mode. (Yes, I know W2K doesn't come with msconfig - I copied it over on a floppy and saved it in a folder just to have it.)

So now what do I do to get rid of NAV? And once I get rid of it, will reinstalling it help or will it just do the same thing all over again?

~Steve
 

bearone2

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Jun 4, 2004
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Fla_Panther said:
Ok, as a temporary workaround I used msconfig to disable all the startup stuff associated with NAV. That allowed me to at least get into W2K in normal mode. (Yes, I know W2K doesn't come with msconfig - I copied it over on a floppy and saved it in a folder just to have it.)

So now what do I do to get rid of NAV? And once I get rid of it, will reinstalling it help or will it just do the same thing all over again?

~Steve
see post #3.

any av you go with, you need to remove all of nav 1st.
 
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