- Jan 12, 2003
On start up I kept getting an error in kernel32 in explorer. I ran mcafee virus scan and it foundw 32 dupator. I could clean all the files but hpsysdrv usbmmkybd and systray. It tried to clean, and couldn't, then tried to delete, but couldn't. I tried to replace files but of course Windows would not allow that. I went to "mcafee help" (is that an oxy-moron?) They told me to diable system restore. I did. Scanned again and still the same thing. I think its clean and when I reboot and scan again it finds all the infected files all over again. I went to mcafee again and they told me how to scan in DOS mode. There were still folders it couldn't open, and the virus is still there. Anyone have any ideas? My virus dat files and engine is up to date. I have Mcafee 7.01.6000.