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  1. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    My son managed to get one of our computers infected with [email protected] . Looking at other threads I see the general path I have to take to get rid of it. I need someone to look at the following logs and tell me waht steps I need to take. Thanks for any help you can provide

    First log from HijackThis

    Second log from Smitfraudfix

    Hijackthis log

    Logfile of HijackThis v1.99.1
    Scan saved at 8:14:22 PM, on 7/21/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Media-Codec\isamonitor.exe
    C:\Program Files\Media-Codec\pmsngr.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Media-Codec\isamini.exe
    C:\Program Files\Media-Codec\pmmon.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    c:\program files\aol\aol toolbar 3.1\aoltbhelper.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5753791b-f607-48ca-814e-91c14d081f9e} - C:\Program Files\Media-Codec\isaddon.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Protection Bar - {d1ac752e-883f-4ed8-8828-b618c3a72152} - C:\Program Files\Media-Codec\iesplugin.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133935444976
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O21 - SSODL: coursings - {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - C:\WINDOWS\system32\yephk.dll (file missing)
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


    SmitFraudFix Log

    SmitFraudFix v2.74

    Scan done at 20:19:33.67, Fri 07/21/2006
    Run from C:\Documents and Settings\Chip\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Chip\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu


    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Chip\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

    C:\Program Files\Media-Codec\ FOUND !
    C:\Program Files\SpyQuake2.com\ FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "coursings"="{f8d02387-789a-4c0f-a1d8-8a93f33ee4df}"


    »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,019
    Hi and welcome to TSG,

    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.
    .beyondlogic.org/consulting/proc...processutil.htm[/url]
     
  3. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    Thanks for the help. Here are the 2 logs.

    Rapport

    SmitFraudFix v2.74

    Scan done at 21:58:41.76, Sat 07/22/2006
    Run from C:\Documents and Settings\Chip\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in safe mode

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» Killing process


    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

    GenericRenosFix by S!Ri


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» End

    Hijackthis post cleaning


    Logfile of HijackThis v1.99.1
    Scan saved at 10:04:31 PM, on 7/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Protection Bar - {d1ac752e-883f-4ed8-8828-b618c3a72152} - C:\Program Files\Media-Codec\iesplugin.dll (file missing)
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133935444976
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    Thanks again
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,019
    Download the trial version of Ewido Anti-spyware from HERE and save that file to your desktop. When the trial period expires it becomes freeware with reduced functions but still worth keeping.



    • Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    • Once the setup is complete you will need run Ewido and update the definition files.
    • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine"
    • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.


    • Reboot your computer into Safe Mode now. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
      IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    • Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • Ewido will now begin the scanning process. Be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close Ewido and reboot your system back into Normal Mode.


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the Ewido and Panda scans.
     
  5. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    Here are the first. Activescan Hijackthis log will follow in a second post (too many characters)

    Ewido

    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 8:13:46 PM 7/23/2006

    + Scan result:



    HKU\S-1-5-21-2673095888-1671240284-1196664268-1012\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5753791B-F607-48CA-814E-91C14D081F9E} -> Adware.Generic : Cleaned with backup (quarantined).
    C:\Documents and Settings\Gina\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\Documents and Settings\James\Cookies\[email protected][2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007337.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007339.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008105.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008106.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008117.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008119.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008120.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008215.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008216.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008225.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008226.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008340.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008341.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008343.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008344.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008395.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008396.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008420.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008421.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008442.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008443.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008484.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008485.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008602.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008603.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008620.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008621.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008924.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008925.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009004.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009005.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009080.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009081.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009347.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009373.TXT -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\Documents and Settings\James\Cookies\[email protected][1].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007357.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007707.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007708.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007709.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007715.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007761.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007763.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007768.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007773.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007776.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007778.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007779.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007780.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007781.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007783.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007799.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007800.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007801.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007804.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007809.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008410.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008411.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009349.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009427.TXT -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    C:\Documents and Settings\James\Cookies\[email protected][2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00007710.TXT -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009353.TXT -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009355.TXT -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\Documents and Settings\James\Cookies\[email protected][1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008196.TXT -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008197.TXT -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009359.TXT -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009428.TXT -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009429.TXT -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008150.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008151.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008152.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008156.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008157.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008158.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008159.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008160.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008174.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008175.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008176.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008177.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008178.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008180.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008181.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008182.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008183.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008184.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008185.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008186.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008187.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008188.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008189.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008198.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008199.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008200.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008201.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008202.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008207.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008208.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008209.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008210.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008211.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009326.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009327.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009328.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009329.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009330.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009331.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009332.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009333.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009334.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009335.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009360.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009364.TXT -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][1].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\Documents and Settings\Gina\Cookies\[email protected][1].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009403.TXT -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009405.TXT -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009411.TXT -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009413.TXT -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009297.TXT -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009358.TXT -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009375.TXT -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008192.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008193.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008194.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008195.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009294.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009295.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009296.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009298.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009301.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009302.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009348.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009390.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009391.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009392.TXT -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009303.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009304.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009376.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009393.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009394.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009395.TXT -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    C:\Documents and Settings\James\Cookies\[email protected][1].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008390.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008394.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008399.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008402.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008406.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008408.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008419.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008424.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008426.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008429.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008431.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008433.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008435.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008440.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008445.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008446.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008449.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008452.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008455.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008457.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008460.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008465.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008480.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008626.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008632.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008933.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008937.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008941.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008966.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008971.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008975.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008979.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008983.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009106.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009116.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009118.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009120.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009123.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009137.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009139.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009142.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009144.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009146.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009320.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009324.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009379.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009642.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009644.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009646.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009648.TXT -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\Documents and Settings\Chip\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00008356.TXT -> TrackingCookie.Yadro : Cleaned with backup (quarantined).
    C:\RECYCLER\NPROTECT\00009384.TXT -> TrackingCookie.Yadro : Cleaned with backup (quarantined).
    C:\Program Files\eMedia Codec -> Trojan.Small : Cleaned with backup (quarantined).
    C:\Program Files\eMedia Codec\uninst.exe -> Trojan.Small : Cleaned with backup (quarantined).


    ::Report end
     
  6. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    Activescan


    Incident Status Location

    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Chip\Cookies\[email protected][2].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Chip\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Chip\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\James\Cookies\[email protected][1].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\James\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
    Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008142.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008143.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008144.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008153.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008154.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008155.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008179.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008190.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008191.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00008206.TXT
    Spyware:Cookie/Apmebf Not disinfected C:\RECYCLER\NPROTECT\00009352.TXT
    Spyware:Cookie/Atwola Not disinfected C:\RECYCLER\NPROTECT\00009354.TXT
    Spyware:Cookie/Go Not disinfected C:\RECYCLER\NPROTECT\00009363.TXT
    Spyware:Cookie/Malwarewipe Not disinfected C:\RECYCLER\NPROTECT\00009370.TXT
    Spyware:Cookie/Statcounter Not disinfected C:\RECYCLER\NPROTECT\00009753.TXT
    Spyware:Cookie/Statcounter Not disinfected C:\RECYCLER\NPROTECT\00009758.TXT
    Spyware:Cookie/Statcounter Not disinfected C:\RECYCLER\NPROTECT\00009760.TXT

    Hijackthis

    Logfile of HijackThis v1.99.1
    Scan saved at 9:44:03 PM, on 7/23/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Protection Bar - {d1ac752e-883f-4ed8-8828-b618c3a72152} - C:\Program Files\Media-Codec\iesplugin.dll (file missing)
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133935444976
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,019
    Empty your Norton protected recycle bin.

    Rescan with HijackThis, close all browser windows except HijackThis, put a check mark beside these entries and click fix checked.


    O3 - Toolbar: Protection Bar - {d1ac752e-883f-4ed8-8828-b618c3a72152} - C:\Program Files\Media-Codec\iesplugin.dll (file missing)



    Reboot and post another HijackThis log please.
     
  8. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    Here is the latest Hijackthis log.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:03:31 PM, on 7/24/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1153430312\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1133935444976
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,019
    The log looks good now. How are things running?
     
  10. divtruk

    divtruk Thread Starter

    Joined:
    Jul 21, 2006
    Messages:
    7
    Everything seems to be running smooth. Thanks again for all your help. You folks are fantastic.

    BTW...Your dog is hecka cute!

    Chip Will
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,019
    Thanks! She is no longer with me and I still miss her.


    Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

    To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply and then click OK.

    Restart your computer, turn System Restore back on and create a restore point.

    To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

    In the System Restore wizard, select Create a restore point and click the Next button.

    Type a name for your new restore point then click on Create.


    I also recommend downloading SPYWAREBLASTER for added protection.

    Read here for info on how to tighten your security.



    Delete your temporary files:

    In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit - Select All then Edit - Delete to delete the entire contents of the Temp folder.

    Go to Start - Run and type %temp% in the Run box. The Temp folder will open. Click Edit - Select All then hit Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel - Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    Empty the recycle bin.
     
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