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Wacky Keyboard Problem

Discussion in 'Windows XP' started by newreel, Feb 20, 2008.

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  1. newreel

    newreel Thread Starter

    Joined:
    Aug 2, 2007
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    I'm having a really wacky problem.

    I'm working on a Dell Dimension 4500 desktop PC. Everything was working fine, and then the baby started touching things on the front of the computer and ever since then we're having this problem:

    When I turn on the PC, it gets to the safe mode screen where you can tell it to boot normally, or last known good configuration, etc. but the keyboard does not respond. I tried 2 other keyboards and the same thing happens, but here is where it gets really wierd:

    I thought I would run a chkdsk /r to clear up the boot problem, so I boot into BIOS by pressing the DEL key (yes - the DEL key works when I press it during bootup). And then I'm able to tell BIOS to boot from CD. Great, right? Wrong. I put the CD in the drive, reboot the PC and then it says "press any key to boot from CD". So I'm madly pressing keys, and it doesn't work. It won't see the keyboard again! And again, I try all 3 keyboards (inlcuding a brand new one).

    See? Wacky! Does anyone have ANY idea what could be causing this?
     
  2. bogyi

    bogyi

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    Aug 3, 2007
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    is it usb keyboard?
     
  3. newreel

    newreel Thread Starter

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    Yes, USB. Why do you ask?
     
  4. managed

    managed Allan

    Joined:
    May 24, 2003
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    5,380
    Go back into the Bios and enable 'USB legacy support' or similar wording.
    Don't forget to save the change.

    Re-boot and the keyboard should work.
     
  5. bogyi

    bogyi

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    Aug 3, 2007
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    Yes, sometimes USB keyboard may cause this kind of issue.
    Try as managed said and also try connecting to diff. usb port.

    Best.
     
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