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Wallpaper missing since hard drive became stressed

Discussion in 'Windows 7' started by jayty, Oct 8, 2018.

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  1. jayty

    jayty Thread Starter

    Joined:
    Aug 5, 2016
    Messages:
    18
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD E-350 Processor, AMD64 Family 20 Model 1 Stepping 0
    Processor Count: 2
    RAM: 3692 Mb
    Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
    Hard Drives: C: 99 GB (42 GB Free); D: 350 GB (49 GB Free); F: 7 GB (7 GB Free);
    Motherboard: ASUSTeK Computer INC., 1215B
    Antivirus: Avira Antivirus, Enabled and Updated

    I would like help with the following issue please. During a file search the hard drive sounded stressed, which is a very rare occurrence, and I shut the laptop down to protect it. I have restarted it a few times over the last couple of days, and desktop wallpaper is always missing. Instead screen shows icons on a black background. Also in Admin account. Hard drive behaving normally as far as I know.

    Option to choose desktop background is currently not working. (see uploaded screenshot). Have tried selecting something, even though the picture of what I may be selecting is not shown, but this doesn't make any change.

    I am hoping this is a symptom of just a minor problem.

    Thanks, Jay
    Desktop black.jpg
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,702
    I would back up all needed data and files to a external hard drive and then run a hard drive test, as soon as possible.
    The next time you turn on your pc you may have lost everything, not just the wallpaper.

    SeaTools for DOS tutorial - ISO to CD
    http://knowledge.seagate.com/articles/en_US/FAQ/201271en
     
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