wallpaper says "Spyware Infection"

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Jazak123

Thread Starter
Joined
Jan 6, 2006
Messages
1
Hello,
I'm running Windows XP and my computer is infected with something. I've seen many similar posts here for the same concern, but I am no computer expert so I thought I should go thourgh you all for the correct fix - I'll be the first to admidt I'm not very computer literate

Like many others my wallpaper has a box in it that says "spyware infection" and says something about my computer being at risk and suggests using some special spyware removal tool...

I have already downloaded ewido and scanned my computer in safe mode (the other day). my hijackthis log is below followed by the ewido scan file.

Thanks for any help you can offer,
Jazak123

Logfile of HijackThis v1.99.1
Scan saved at 10:07:07 PM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\d3nm32.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\netqx.exe
C:\DOCUME~1\JOHNKU~1\LOCALS~1\Temp\21.tmp.exe
C:\Program Files\EarthLink TotalAccess\TASKPANL.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\john kueck\My Documents\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = C:\WINDOWS\system32\securityID=816093-MS03-011&privacyAPI32=x401.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Class - {3FC6766B-1971-121F-63D0-CE5C593B0933} - C:\WINDOWS\system32\sysgb32.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Class - {D042E712-DF9B-F2F5-0CDB-963EF3EA010B} - C:\WINDOWS\system32\appgu.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [netqx.exe] C:\WINDOWS\netqx.exe
O4 - HKLM\..\Run: [21.tmp] C:\DOCUME~1\JOHNKU~1\LOCALS~1\Temp\21.tmp.exe
O4 - HKLM\..\Run: [21.tmp.exe] C:\DOCUME~1\JOHNKU~1\LOCALS~1\Temp\21.tmp.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TASKPANL.EXE" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM32\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM32\MSJAVA.DLL
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Win32 Classes -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/default/ReflexiveWebGameLoader.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1111454375741
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/earthlink/otto/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/bingame/feed/default/SproutLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/shpo/default/shapo.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/bingame/hsol/default/SCEWebLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O19 - User stylesheet: (file missing)
O23 - Service: Network Security Service (NSS) ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\d3nm32.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

--------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:32:58 PM, 1/4/2006
+ Report-Checksum: 8FC203C2

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{676575DD-4D46-911D-8037-9B10D6EE8BB5} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW -> Spyware.CoolWebSearch : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected]lfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitslink : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\WINDOWS\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][3].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Linksynergy : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][2].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\WINDOWS\COOKIES\[email protected][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\WINDOWS\TEMP\MSView.cab/MSView.dll -> Trojan.KeyHost.e : Cleaned with backup
C:\WINDOWS\TEMP\MSView.cab/MSVprep.exe -> Spyware.BiSpy : Cleaned with backup
C:\WINDOWS\TEMP\ckz1f009\Setup.exe -> Spyware.IEDriver : Cleaned with backup
C:\WINDOWS\TEMP\ckz1f009\Files\3.exe -> Spyware.IEDriver : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll -> Not-A-Virus.PornWare.PopCap.b : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\winstall.exe -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup
C:\Program Files\SpySheriff -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\base.avd -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\base001.avd -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\base002.avd -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\found.wav -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\heur000.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\heur001.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\heur002.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\heur003.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\IESecurity.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\notfound.wav -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\ProcMon.dll -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\removed.wav -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\SpySheriff.exe -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\Uninstall.exe -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\SpySheriff.dvm -> Spyware.SpySheriff : Cleaned with backup
C:\Documents and Settings\default\Application Data\Earthlink\6.0\[email protected]\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\default\Application Data\Wildtangent\Cdacache\00\00\0F.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\Documents and Settings\john kueck\Local Settings\Temp\1F.tmp -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup
C:\Documents and Settings\john kueck\My Documents\My Documents\backups\backup-20050321-161157-608.dll -> Not-A-Virus.RiskWare.Downloader.PopCap.a : Cleaned with backup
C:\Documents and Settings\john kueck\Cookies\john [email protected][2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\john kueck\Application Data\Earthlink\6.0\[email protected]\Cookies\john [email protected][1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup


::Report End
 
Joined
Jul 8, 2002
Messages
14,681
Please save or print these instructions before beginning.
  • Save smitRem to your Desktop and run smitRem.exe
  • Extract About:Buster to your Desktop
  • Run About:Buster and click OK>>Update>>Check for Update
  • Download any available updates by clicking Download Update
  • Exit About:Buster
  • Save CWShredder to your Desktop
  • Run CWShredder and click I Agree>>Check For Update
  • Exit CWShredder
  • Run About:Buster and click Start>>OK
  • Click Yes when prompted to shutdown explorer.exe
  • Allow the program to make a second pass through your system if it asks you to do so
  • Click Save Log and save this log to your Desktop
  • Run About:Buster and click Start>>OK
  • Click Yes when prompted to shutdown explorer.exe
  • Allow the program to make a second pass through your system if it asks you to do so
  • Click Save Log and save this log to your Desktop
  • Run CWShredder
  • Click I Agree>>Fix>>Next and allow it to fix any problems it finds
  • Exit CWShredder
  • Run SpSeHjFix
  • Run CleanUp! and go to Options>>Custom CleanUp!
  • Put a checkmark next to each of the following items:

    Empty Recycle Bins
    Delete Cookies
    Delete Prefetch files
    Scan local drives for temporary files
    Cleanup! All Users
  • Click OK>>CleanUp!
  • Exit CleanUp!
  • Open the smitRem folder and run RunThis.bat. Follow the onscreen prompts
  • Go to Start>>Control Panel>>Internet Options>>Programs
  • Click Reset Web Settings>>Apply>>OK
  • Go to Start>>Control Panel>>Display>>Desktop
  • Click Customize Desktop>>Web
  • If you see an entry called Security info or something similar, select it and click Delete>>OK>>Apply>>OK
  • Run HijackThis and click Do a system scan only
  • Put a checkmark next to any of the following entries that appear, and click Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vmdep.dll/sp.html#12047%resultposition.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = C:\WINDOWS\system32\securityID=816093-MS03-011&privacyAPI32=x401.html
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {3FC6766B-1971-121F-63D0-CE5C593B0933} - C:\WINDOWS\system32\sysgb32.dll
    O2 - BHO: Class - {D042E712-DF9B-F2F5-0CDB-963EF3EA010B} - C:\WINDOWS\system32\appgu.dll
    O4 - HKLM\..\Run: [netqx.exe] C:\WINDOWS\netqx.exe
    O4 - HKLM\..\Run: [21.tmp] C:\DOCUME~1\JOHNKU~1\LOCALS~1\Temp\21.tmp.exe
    O4 - HKLM\..\Run: [21.tmp.exe] C:\DOCUME~1\JOHNKU~1\LOCALS~1\Temp\21.tmp.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
  • Exit HijackThis
  • Restart your computer
  • Post the contents of the About:Buster log you saved earlier
  • Post the contents of SpSeHjFix.log
  • Post the contents of C:\smitfiles.txt
  • Run HijackThis and click Do a system scan and save a log file
  • Your HijackThis log will open in Notepad. Post the contents of the log here
 
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