WAN Miniport Locked

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seejay

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Joined
Oct 28, 2008
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78
I have update Windows 7 on my Dell Inspiron 1545 laptop. I do have internet access but not able to view internet and the reason is that the my wireless network connection is locked. I have tried many things and not successful. When I select network connection in control panel there's a red "X" on the wireless network connection. I need some help to direct me in the right direction.

thanks
 
Joined
Dec 28, 2004
Messages
8,256
Sorry, but I am unfamiliar with a locked wireless network connection.

Please provide a screenshot of that to which you refer.

Please download, install & run this forum's system info utility. Post the results, please.
If a laptop, please provide the brand, model & model #.

http://library.techguy.org/wiki/TSG_Valuable_links

Please provide a screen shot of Device Manager with view set to show hidden devices & "network adpaters" expanded
[ left click the "+" to the left of network adapters ]

When did the computer last work well? Sometimes teh exact date is important.

What changed; a hardware or software install or removal; a W7 updte [ check W's update history ]; an update to a program such as Adobe Reader or Java or example; an update to your anti malware [ virus , spyware, etc ] program?

How do you know you have internet access if
not able to view internet
Do you mean that a browser won't open?
Do you mean that a browser will open but no page is displayed?
Which browser are you using?
Have you tried a different browser?

RF123
 
Joined
Dec 28, 2004
Messages
8,256
Was the update a W7 update or from Dell?

Please provide a screen shot of your W7 update history.

RF123
 

seejay

Thread Starter
Joined
Oct 28, 2008
Messages
78
Sorry, but I am unfamiliar with a locked wireless network connection.

Please provide a screenshot of that to which you refer.

Please download, install & run this forum's system info utility. Post the results, please.
If a laptop, please provide the brand, model & model #.

http://library.techguy.org/wiki/TSG_Valuable_links

Please provide a screen shot of Device Manager with view set to show hidden devices & "network adpaters" expanded
[ left click the "+" to the left of network adapters ]

When did the computer last work well? Sometimes teh exact date is important.

What changed; a hardware or software install or removal; a W7 updte [ check W's update history ]; an update to a program such as Adobe Reader or Java or example; an update to your anti malware [ virus , spyware, etc ] program?

How do you know you have internet access if
Do you mean that a browser won't open?
Do you mean that a browser will open but no page is displayed?
Which browser are you using?
Have you tried a different browser?

RF123
Since I don't have internet I'm not able to sent you some info. The browser opens but not able to display the page. I have a Del Inspiron 1545 with windows 7 home premium. I'm not able to send the other info (device manger and network connection) but this happen when I use windows7 update. Everything was working fine but there was a bug I was trying to get rid of so I use the last thing and that was windows7. When I open network connection there is as red x appears on my local and miniport adapters. How I know I have internet by opening network and sharing center. I have tried all three browsers, chrome, firefox and ie9.

thanks
 
Joined
Dec 28, 2004
Messages
8,256
Dear seejay:
Have you a flash drive to which you could save [ or transfer to ] the requested screen shots & system info, or burn to a CD?

Everything was working fine but there was a bug I was trying to get rid of so I use the last thing and that was windows7
Why kind of bug? Malware, a glitch in the system, other?

On the problem computer:
Open an elevated command prompt.
Type: cd\
Press enter
type: ping yahoo.com
enter
Please report the results.

I have tried all three browsers, chrome, firefox and ie9
Try IE9 with no add ons
start > programs /all programs > accessories > system tools > IE 9 no add ons

Try FF using FF's safe mode, which is not the same as W7's safe mode.
start > programs /all programs > mozilla > mozilla FF > M FF safe mode

Try using W7's safe mode with networking

RF123


RF123
 
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