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Want to delete a file but can't

Discussion in 'Hardware' started by jsearch, Dec 2, 2001.

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  1. jsearch

    jsearch Thread Starter

    Joined:
    Aug 17, 2001
    Messages:
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    I just bought a burner, and have been using it without a problem. However, I wanted to reinstall it and the accompanying software for various reasons. Problem I have is that I want to delete the all the files and the folder the files were in. All files were deleted but one. The file name is hpcdtray and is file type called application. When I try to delete, I get error saying "Cannot delete: Access is denied. Make sure disk is not full or write-protected and that the file is not currently in use."

    The file is not in use, nor is the disk full.

    Not sure what to do.
    Any help would be greatly appreciated.
    Thanks a lot,
    J
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    Did you uninstall your printer software through Control Panel - Software add/remove?
     
  3. kilowatt1

    kilowatt1

    Joined:
    Oct 27, 2001
    Messages:
    2,578
    ;) Go to Start/Run. Type MSCONFIG. Click OK. Click on the startup tab. Uncheck hpcdtray and/or everything associated with the burner. Restart the computer then see if you can delete or uninstall the file. Hope this helps. KW1
     
  4. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Absolutely, and you could also just delete it in Safe Mode.

    I was just being curious, reading the question, whether everything had been done as it should have.
    This does make a difference.

    Greetz,
     
  5. jsearch

    jsearch Thread Starter

    Joined:
    Aug 17, 2001
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    Thanks a lot for your help. I took your advice and all is well:D
     
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