Want to remove Mystart by Incredimail!

This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.


Thread Starter
Sep 19, 2008
I read a previous thread where someone had the same problem. I have removed everything I can find for Incredimail in this computer, from add/remove files, startup menu, desktop, C drive, even emptied the recycle bin. Yet Mystart by Incredimail is still there when I go to access the net. I have followed the instructions that were given in another thread and I have created a HiJack This log. Below is my Hijack This log:

Thank you in advance for any, and all, help! It is much appreciated!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:25:37, on 9/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad_Aware\aawservice.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 _ HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english/
R1 _ HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 _ HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 _ HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 _ BHO: Adobe PDF Reader Link Helper _ {06849E9F_C8D7_4D59_B87D_784B7D6BE0B3} _ C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 _ BHO: WormRadar.com IESiteBlocker.NavFilter _ {3CA2F312_6F6E_4B53_A66E_4E65E497C8C0} _ C:\Program Files\AVG\AVG8\avgssie.dll
O2 _ BHO: Spybot_S&D IE Protection _ {53707962_6F74_2D53_2644_206D7942484F} _ C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 _ BHO: Canon Easy Web Print Helper _ {68F9551E_0411_48E4_9AAF_4BC42A6A46BE} _ C:\Program Files\Canon\Easy_WebPrint\EWPBrowseLoader.dll
O2 _ BHO: SSVHelper Class _ {761497BB_D6F0_462C_B6EB_D4DAF1D92D43} _ C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 _ Toolbar: Easy_WebPrint _ {327C2873_E90D_4c37_AA9D_10AC9BABA46C} _ C:\Program Files\Canon\Easy_WebPrint\Toolband.dll
O3 _ Toolbar: &Google _ {2318C2B1_4965_11d4_9B18_009027A5CD4F} _ c:\program files\google\googletoolbar1.dll (file missing)
O4 _ HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 _ HKLM\..\Run: [{0228e555_4f9c_4e35_a3ec_b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 _ HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" _atboottime
O4 _ HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 _ HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 _ HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" _Embedding _boot
O4 _ HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 _ HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 _ HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 _ HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 _ Startup: Gmail Notifier
O4 _ Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 _ Extra context menu item: E&xport to Microsoft Excel _ res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 _ DPF: {48DD0448_9209_4F81_9F6D_D83562940134} (MySpace Uploader Control) _ http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 _ DPF: {4F1E5B1A_2A80_42CA_8532_2D05CB959537} (MSN Photo Upload Tool) _ http://by135fd.bay135.hotmail.msn.com/resources/MsnPUpld.cab
O16 _ DPF: {6E32070A_766D_4EE6_879C_DC1FA91D2FC3} (MUWebControl Class) _ http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1181078724765
O16 _ DPF: {CB50428B_657F_47DF_9B32_671F82AA73F7} (Photodex Presenter AX control) _ http://www.photodex.com/pxplay.cab
O18 _ Protocol: linkscanner _ {F274614C_63F8_47D5_A4D1_FBDDE494F8D1} _ C:\Program Files\AVG\AVG8\avgpp.dll
O20 _ AppInit_DLLs: avgrsstx.dll
O23 _ Service: Lavasoft Ad_Aware Service (aawservice) _ Lavasoft _ C:\Program Files\Lavasoft\Ad_Aware\aawservice.exe
O23 _ Service: AVG8 E_mail Scanner (avg8emc) _ AVG Technologies CZ, s.r.o. _ C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 _ Service: AVG8 WatchDog (avg8wd) _ AVG Technologies CZ, s.r.o. _ C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 _ Service: Google Updater Service (gusvc) _ Google _ C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 _ Service: ScsiAccess _ Unknown owner _ C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
End of file _ 5080 bytes
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online