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Warning: Spyware Threat has been detected on your PC. -- Please Help!

Discussion in 'Virus & Other Malware Removal' started by noodles0721, Apr 9, 2008.

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  1. noodles0721

    noodles0721 Thread Starter

    Joined:
    Apr 9, 2008
    Messages:
    2
    Hello!
    I'm having some issues -- my desktop has been converted to a lovely blue color with a "warning: spyware threat has been detected on your pc". I am also getting pop ups in the bottom right corner saying malicious spyware has been detected on your computer...your computer may be running slowly..etc. I also get Security Center pop-ups that say "Possible Spyware Infection". And that's not all -- I've noticed I cannot get into my hotmail account or any other websites that requires usernames and passwords. I went to Best Buy and purchased Webroot Spy Sweeper -- I've run it and quarantined many items, but the main problems have yet to be solved!
    I've run the HijackThis and here is what it says -- I appreciate any help! :)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:41:31 AM, on 4/9/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\basfipm.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wmsdkns.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Stop-the-Pop-Up Lite\stopthepop.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\ScanSoft\PaperPort\xdcla.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\2020V64\Mswin\60\design.exe
    C:\2020V64\Mswin\60\ttSecurityManager.exe
    C:\Documents and Settings\Nikki\Desktop\HiJackThis.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
    O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [sureshotpopupkiller] "C:\Program Files\Stop-the-Pop-Up Lite\stopthepop.exe" -minimized
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
    O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
    O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
    O4 - HKLM\..\Run: [j9241639] rundll32 C:\WINDOWS\system32\j9241639.dll sook
    O4 - HKLM\..\Run: [GPLv3] "rundll32.exe" "C:\WINDOWS\system32\fcimkgvj.dll",realset
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKCU\..\Run: [Microsoft Windows Installer] C:\DOCUME~1\Nikki\LOCALS~1\Temp\ie.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Image Retriever.lnk = C:\Program Files\ScanSoft\PaperPort\xdcla.exe
    O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4769/mcfscan.cab
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    O24 - Desktop Component 0: (no name) - C:\Documents and Settings\Nikki\Desktop\gg.jpg
    O24 - Desktop Component 1: (no name) - C:\Documents and Settings\Nikki\Desktop\st.jpg
    O24 - Desktop Component 3: (no name) - C:\Documents and Settings\Nikki\Desktop\Nikki Personal\desktop.mht

    --
    End of file - 11582 bytes
     
  2. noodles0721

    noodles0721 Thread Starter

    Joined:
    Apr 9, 2008
    Messages:
    2
    So yesterday afternoon -- my pop ups stopped popping up and I changed my background and the blue "Warning: Spyware detected..." screen has not shown it's face again. Any thoughts? Curious if my spysweeper caught and quarantined what the problem was or if I just got lucky...
     
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