Wave volume and eset nod 32 virus

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2fingerlou

Thread Starter
Joined
Dec 5, 2012
Messages
4
Please help. I am using a Dell PC with IE7 and Windows XP Home Edition w/SP3. Something has attacked my wave bar volume contol to go mute and at the same time my eset icon in the taskbar keeps spinning. When this happens the computer freezes and I have to hold the power button in to shut down. I tried Housecall, Malabytes Malaware, Spybot. When I run my ESET NOD32 -it reaches 94% and then a threat window pops up saying here is the list of threats but the window is empty and I can't get rid of it so I have to shut down again. Sytem Restore went through OK to my surprise but I still have the same problem. Is this the iexplore.exe or recycler virus? I know very little about computer programming so if you tell me to do something, please explain it physically, like click on this or that, as I might not understand the terminology. Or maybe I can clink on a link to a free download to get rid of it but I've heard of those downloads having viral files such as something called Combofix. Again, what virus does it soound like I have and what would be the easiest fix for me?. Thanks!
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,084
Do you still need help with this? If so, please do the following:

Please download DDS by sUBs to your desktop from the following location:

http://download.bleepingcomputer.com/sUBs/dds.scr

Double-click the dds.scr file to run the program.

It will automatically run in silent mode and then you will see the following note:

"Two logs shall be created n your Desktop".

The logs will be named dds.txt and attach.txt.

Wait until the logs appear and then copy and paste their contents in your post.


Please download GMER from: http://gmer.net/index.php

Click on the "Download EXE" button and save the randomly named .exe file to your desktop.

Note: You must uninstall any CD Emulation programs that you have before running GMER as they can cause conflicts and give false results.

Double click the GMER .exe file on your desktop to run the tool and it will automatically do a quick scan.

If the tool warns of rootkit activity and asks if you want to run a full scan, click on No and make sure the following are unchecked on the right-hand side:

IAT/EAT
Any drive letter other than the primary system drive (which is generally C).

Click the Scan button and when the scan is finished, click Save and save the log in Notepad with the name ark.txt to your desktop.

Note: It's important that all other windows be closed and that you don't touch the mouse or do anything with the computer during the scan as it may cause it to freeze. You should disable your screen saver as if it comes on it may cause the program to freeze.

Open the ark.txt file and copy and paste the contents of the log here please.
 
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