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Way to many problems to type here

Discussion in 'Earlier Versions of Windows' started by Rachelsconfused, Jan 25, 2002.

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  1. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
    94
    I am in desperate need of computer help! My computer sucks big time.. Ok heres a list of stuff thats going on...
    :confused: 1. computer is shutting itself off with no warning just zip its out (its rebooting itself though)
    :mad: 2. When booting up computer says ATAPI cdrom boot FAILURE. this started after someone messed with my computer
    :( 3. every now and then i am unable to install new software errors come up saying cant read files (which i know all my software is good)
    :eek: 4. At every boot up or restart i have to reinstall my modem drivers. ive tried everything that i could think of to try to fix this problem but nothing :(
    :mad: im sure there are more things going on but i need help with these ones first :) I am running win98 second edition 128mb 9.54 gb i think only a 150mhz i have no clue what kind of computer this is cause it was made for me :mad:
    please help
    Rachelsconfused :confused:
     
  2. PeteBaines

    PeteBaines Guest

    First of all WELCOME TO TSG

    sorry I haven't got a clue how to help you but if you post what operating system you are using and maybe some specific error message's than people may be able to help you more efficiently.

    You could also do with running a virus scan

    http://housecall.antivirus.com

    That is free!
     
  3. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
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    Using win98 second ed. updated my virus scan just yesterday and no virus was found :cool: thank goodness
     
  4. n2gun

    n2gun

    Joined:
    Mar 3, 2000
    Messages:
    4,168
    you can go to this site and run belarc and it will give you the info on your computer and then you can pass it on to us. Then maybe we can help


    www.belarc.com

    first I would go to the antivirus link listed in a message above. It is a good one and free
     
  5. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi Rachelsconfused,lets have a look at your startup programs.Go to Start>Run>type in msinfo32>click on the + sign next to software environment>click on startup programs>Click edit>select all>click edit>copy and paste the page back here.
     
  6. PeteBaines

    PeteBaines Guest

    regarding problem 2, what do you mean some1 messed with your computer?

    As in phsyically (sorry about the spelling) because are you sure the cdrom is connected properly.
     
  7. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
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    Norton Program Scheduler Startup Group "C:\Program Files\Norton AntiVirus\NSCHED32.EXE" /min
    Internet Answering Machine Startup Group "C:\Program Files\CallWave\IAMSETUP.EXE" -start
    load Win.ini ptsnoop.exe
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
    SystemTray Registry (Machine Run) SysTray.Exe
    LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    LoadQM Registry (Machine Run) loadqm.exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    SchedulingAgent Registry (Machine Service) mstask.exe
     
  8. PeteBaines

    PeteBaines Guest

  9. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
    94
    Well you helped me PeteBaines
    Thank You :D
     
  10. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Ok,your looking good with your startup programs.You can stop a couple from starting up but i dont think thats whats causing the problem.Ok lets clean your hard drive of all temp files.lets do it in Dos,which is much better.Go to Start>Shutdown>restart in Ms-dos>at the c:\ prompt type,


    Smartdrv (hit the enter key)
    Deltree/y Tempor~1 (hit the enter key)
    Deltree/y History (hit the enter key)
    deltree/y Cookies (hit the enter key)
    Deltree/y Downlo~1 (hit the enter key)

    Exit (hit the enter key)

    This will remove all the temp file and folders fron your computer,windows will recreate new ones when you reboot.
     
  11. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
    94
    Here is the info from the Belarc Advisor download.. i hope it helps someone to help me thanks Computer Profile Summary
    Computer Name: Rachel
    Profile Date: Friday, January 25, 2002 14:58:30
    Advisor Version: 5.0h
    Windows Logon: Rachel


    Click here for Belarc's PC Management products, for large and small companies.

    Operating System System Model
    Windows 98 SE No details available
    Processor a Main Circuit Board
    233 megahertz AMD K6 Board: ASUSTeK Computer INC. SP97_V REV 1.XX
    Bus Clock: 66 megahertz
    BIOS: Award Software, Inc.
    Drives Memory Modules
    10.25 Gigabytes Usable Hard Drive Capacity
    9.35 Gigabytes Hard Drive Free Space

    LITEON CD-ROM LTN242
    Generic floppy disk drive (3.5")

    Generic IDE hard disk drive (10.25 GB) -- drive 0 128 Megabytes Installed Memory
    Local Drive Volumes

    c: (on drive 0) 10.25 GB 9.35 GB free

    Network Drives


    Controllers Printers
    Standard Floppy Disk Controller
    Primary IDE controller (dual fifo)
    Secondary IDE controller (dual fifo)
    SiS 5513 Dual PCI IDE Controller BitWare Fax Driver on COM4:
    Canon BJC-2000 on LPT1:

    Display
    S3 ViRGE-VX PCI (988) [Display adapter]
    Default Monitor
    Bus Adapters Multimedia
    None detected YAMAHA DS-XG GamePort
    YAMAHA DS-XG Legacy Sound System
    YAMAHA DS-XG PCI Audio CODEC
    Communications Other Devices
    HSP MicroModem 56 #2
    AOL Adapter
    Microsoft Virtual Private Networking Adapter Mustek 1200 CP
    Standard 101/102-Key or Microsoft Natural Keyboard
    SerialV (COM1) [Mouse]
    Software Licenses

    Microsoft - Works 2000
    Microsoft - Works Suite 2000
    Microsoft - Windows 98 SE
    Microsoft - Word 2000

    Software Versions
    Adobe Acrobat Version 3.0.000*
    America Online Version 6.00.000*
    America Online, Inc. - AOL Instant Messenger (SM) Version 4.7.2480*
    America Online, Inc. Sinf Application Version 6.00.000*
    Belarc Advisor and BelLive - Belarc's Content Personalization with Privacy Version 5.0h*
    BitPhone *
    CallWave Service Version 2.06.3*
    Cheyenne BitWare Version 3.30.00.11*
    Cheyenne Software, Inc. - BitCom Version 3.30.00.11*
    Cheyenne Software, Inc. - Print Fax Version 3.30.00.11*
    Cheyenne Software, Inc. - Receive Log Version 3.30.00.11*
    Cheyenne Software, Inc. - Receive Manager Version 3.30.00.11*
    Cheyenne Software, Inc. - Transmit Fax Version 3.30.00.11*
    Cheyenne Software, Inc. - Transmit Log Version 3.30.00.11*
    Cheyenne Software, Inc. - View Fax Version 3.30.00.11*
    Cheyenne Software, Inc. - Voice Manager Version 3.30.00.11*
    Common Group - Office User Interface Version 1. 2. 3. 0*
    Common Group - Watch Dog Version 1, 2, 3, 0*
    Electronic Registration for Brøderbund® Products Version 1, 4, 2, 3*
    Instant Access Control Panel *
    IntelliQuest Communications, Inc. - ITP Version 2, 5, 1, 0*
    iPhoto Plus 1.2 *
    Kid Pix *
    Microsoft Clip Gallery Version 5.1.00.1221*
    Microsoft Corporation - DirectShow Version 6.01.05.0130* Microsoft Corporation - Internet Explorer 6 Version 6.00.2600.0000*
    Microsoft Corporation - Messenger Version 4.6*
    Microsoft Corporation - Microsoft Internet Explorer Version 5.00.2614.3500*
    Microsoft Corporation - Windows® NetMeeting® Version 3.0*
    Microsoft Office 2000 Version 9.0.2609*
    Microsoft Office 2000 Version 9.0.2617*
    Microsoft Office 2000 Version 9.0.2717*
    Microsoft Windows Scripting Host Version 5.0.531.7*
    Microsoft® Plus! for Windows® 95 Version 4.40.500*
    Microsoft® Internet Services Version 6.1.33.0*
    Microsoft® Works 2000 Version 5.00.1928.1*
    Microsoft® Works 2000 Version 5.00.2002.0*
    RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.9.380*
    SlideShow *
    Symantec Core Technology Version 19.0.0.128*
    Symantec Corporation - Norton AntiVirus Core Technology Version 5.0.0.48*
    Symantec Corporation - Norton AntiVirus Core Technology Version 5.0.0.52*
    Symantec Corporation - Norton AntiVirus Version 5.0.0.26*
    Symantec Corporation - Norton AntiVirus Version 5.0.0.48*
    TextBridge Pro 8.0 *
    Ulead Systems, Inc. - Calendar Checker Application Version 1, 0, 0, 1*
    Ulead Systems, Inc. - Ipe Application Version 1, 0, 0, 1*
    WinZip Version 8.1 (4331)*
    Yahoo! Messenger Version 5, 0, 0, 1053*

    --------------------------------------------------------------------------------
     
  12. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    ok ok.........dont worry rachel,this will all be sorted out before too long:)

    1st of all,in the boot menu,when it says "boot from atapi cd rom....failure"
    nothing to worry about there,your cdrom drive is set as the 1st boot device in bios,its ok,no problem there.


    now do this:boot the thing up,click start/run/type "msconfig"(without the quotes) click the startup tab,uncheck everything except systray and explorer.then come back in and let us know what happens.
    ill hang around for a while here,or someone else will advise you further........and.......SMILE:)
     
  13. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    sorry,forgot to mench....after you do all that.......re-boot.
     
  14. Rachelsconfused

    Rachelsconfused Thread Starter

    Joined:
    Jan 25, 2002
    Messages:
    94
    I went to the msdos prompt and typed in what you said.. For the first time I didnt have to reinstall my modem drivers (now lets see if it stays like that) Im gonna try the one Steve said to do right now :)
    I wish i knew more about computers hehe.. Thanks to everyone who is trying to helpe me :)
     
  15. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    You can also try repairing IE after you try what Steve said to do.You do that by going to Start>Settings>Control panel>click on Add and Remove programs>highlight IE and internet tools>click remove>the repair dialog box will appear>put a tick in repair IE,click ok.Let us know if you get a clean repair.

    Glad to hear you didnt have to reinstall the modem drivers again,:D
     
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