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WD Elements 2TB Portable Hard Drive

Discussion in 'Windows XP' started by rebclubs, May 13, 2017.

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  1. rebclubs

    rebclubs Thread Starter

    Mar 31, 2017
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 10
    Processor Count: 4
    RAM: 3547 Mb
    Graphics Card: Intel(R) Q45/Q43 Express Chipset, 1024 Mb
    Hard Drives: C: 465 GB (444 GB Free);
    Motherboard: Dell Inc., 0C27VV
    Antivirus: Avast Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    Problem: Computer recognizes WD drive but it does not show up in My Computer

    Left click on My Computer - Only internal hard drive and DVD drive are listed
    Right click on My Computer - Same
    Double click on Manage
    Double click on Disk Management - 3 drives appear
    Disk 0 Internal Hard Drive
    Disk 1 WD Elements Portable Hard Drive
    CD/ROM o
    DVD (D:)
    WD Elements drive also shows up in Device Manager
    WD Elements drive DOES NOT show up in Windows Explorer My Computer or when clicking on My Computer icon
    First time I used this WD drive I used it in a Windows 7 computer. No problems at all. I want to be able to use it on both the Windows 7 and Windows XP machines.
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    That Dell OptiPlex 780 Mini Tower has full support for and runs Windows 7 SP1 32-bit or 64-bit.
    Why are you running Windows XP SP3 32-bit (no support since April 2014) in it?

    See if this site is of any help to you for that external hard drive.

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