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WD my Passport external HDD not being recognised

Discussion in 'Hardware' started by DJ_Nicol, Oct 24, 2012.

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  1. DJ_Nicol

    DJ_Nicol Thread Starter

    Joined:
    Nov 27, 2006
    Messages:
    28
    Hi,

    I was using my external hdd to transfer a bunch of files when it stopped working mid transfer. When I plug it in now the drive starts whirring and the lights come on, sometimes it will pop up in the corner of the screen saying new hardware detected, but its nowhere to be found in 'My Computer'. I have tried to manually assign the drive a drive letter, but it doesn't show up in disk management.

    I took the drive to the local computer service guy who tried to put it in a different caddy, but he said because it was WD it had an unusual port which wasn't comparable with his.

    Has anyone else had a similar issue, any ideas how to solve it?

    Thanks

    Dave
     
  2. DJ_Nicol

    DJ_Nicol Thread Starter

    Joined:
    Nov 27, 2006
    Messages:
    28
    Should say, the drive is less than a year old, but I guess WD wouldn't fix it under warranty because the casing has now been opened? I don't mind losing the drive if I can get the data off of it.
     
  3. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,919
    First Name:
    Ron
    Sure worth a call to WD to see what they say...
     
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