it may be a virus/malware thats blocking you
can you get to any web page
Or the firewall is blocking - have you allowed the browsers through- or temp switch the firewall off
also you may try to do a restore to before the problem started
start - program - accessories - system tools - system restore - pick a date before the problem started
We need to have information on make and models of all your the equipment please.
PC/Laptop
Router/Modem
Who is the ISP (Internet Service Provider)
Any other machines working - give details
How the PC or more are all connected - full details
{ipconfig /all}
We would like to see the results from ipconfig /all
-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here
TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here
Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Method TWO -------------------------------------------------------------
Start> Run {search bar in Vista}> CMD to open a DOS window and type:
IPCONFIG /ALL >C:\RESULT.TXT
Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
---------------------------------------------------------------------------- {Ping Tests}
Start> Run {search bar in Vista}> CMD to open a DOS window and type:
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Connor>Ping google.com
Pinging google.com [74.125.53.100] with 32 bytes of data:
Reply from 74.125.53.100: bytes=32 time=175ms TTL=47
Reply from 74.125.53.100: bytes=32 time=178ms TTL=47
Reply from 74.125.53.100: bytes=32 time=179ms TTL=47
Reply from 74.125.53.100: bytes=32 time=178ms TTL=47
Ping statistics for 74.125.53.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 175ms, Maximum = 179ms, Average = 177ms
C:\Users\Connor>
can you start a new post in the Malware Forum - with the fact that you can ping google but cannot access the web via any browser, turned firewall off etc
and include a copy of a HJT log - see my signature for the link to the program ...
run the program copy the log onto the post, you will have to save the notepad and copy to the working machine
Post back here when posted
the gurus may take a while to look at the log on that forum - lets see if you have a nasty blocking access via the browser
How are you posting here - I assume another machine is working OK on the router - correct ?
you should already have auto selected from the DHCP entry = YES on the ipconfig
and since you have an internet connection working via ping and realplayer - you have a good connection to router
you alos have winsock entries in the hjt log- I'm NO expert at all - but would like a reply on the HJT before going any further here (unless by a network Guru)
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