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Web host message - can't understand

Discussion in 'Web Design & Development' started by Archie844, Aug 25, 2018.

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  1. Archie844

    Archie844 Thread Starter

    Joined:
    Aug 24, 2018
    Messages:
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    Hi guys, new here. I've been using tripod.lycos for a voluntary church group website for 18 years and purchase a domain name from LCN for the same period. Suddenly a message appears preventing me and any visitors accessing and of it. LCN say it's not them as they are just Web forwarding it's tripod lycos. My problem is that the latter are less than impossible to contact and there's so much to lose for what may be a really simple fix. I have complete access to the site builder but am flummoxed as to what they want.... I cant attach a screenshot so it may help but the url so people can see is . Index.html - what does that even mean? http://archie844.tripod.com/liverpoolprovinceorangelodge/
     
  2. colinsp

    colinsp

    Joined:
    Sep 5, 2007
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    First Name:
    Colin
    There needs to be a file on this webspace called index.html (all in lowercase) this file is not present and so the home page cannot be displayed.
     
  3. Archie844

    Archie844 Thread Starter

    Joined:
    Aug 24, 2018
    Messages:
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    Thanks colin. Would you know how to do that? What's confusing me is I've had the site 18 years and never had this message. I have a page on the site builder and the home page has index.html at the side of it. I'm looking at something that looks correct but evidently isn't
     
  4. colinsp

    colinsp

    Joined:
    Sep 5, 2007
    Messages:
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    First Name:
    Colin
    I would suggest that you copy and paste all the code from your existing index.html file in to Notepad ore even better Notepad++ and re-upload it to your webspace as index.html AFTER renaming the existing file to index.old. You can always upload the code here for us to take a look at in case something is off with it BUT I doubt that is the case. I suspect that something is off with the naming of your existing file.
     
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