So I think that isn't possible for him.I tried to access the TSG system link you sent, but was not able to. I get a error that says 'tsginfo.exe is not a valid Win32 application'. I use both Chrome and Firefox. Tnx!
That was the latest version of the utility but we have an older version that still runs on XP.So I think that isn't possible for him.
Tech Support Guy System Info Utility version 188.8.131.52There is a version of the TSGSysinfo Utility that will run on XP so please download it from the following link. It will generate a report that you can copy and paste here.
Thanks. How do I know if they are already installed?Karen, back in post #4 he said this
So I think that isn't possible for him.
Only you, elsb, can resolve the issue.
You have to install 2 XP service packs. If you are unable to do that, then the other option is to install linux on the laptop so you can use a browser.
Thanks for the info. Everything worked fine till about a month or so ago. So, not sure what changed.Chrome hasn't been supported on XP since April 2016, and I believe you had to have service packs installed so without service packs, I'm not sure when support ended.
Firefox support for XP v 48 required SP2.
The last version to work on XP was 52.9.0 ESR but again you must have service packs installed.
SP1 for XP appeared 9 Sept. 2002.
That means you'd have to find a very old version of FF that worked previous to this.
From this https://en.wikipedia.org/wiki/Firefox_version_history#Early_versions
it would have to be pre-version 5 which appeared in 2011!
I'm not surprised that no browser will work.
The only browser that is patched and for an XP computer with both Service Packs installed, is MyPal
Hi - I may still have that XP Cd. However, I do not have an option to put a CD into the XP machine. It was not working correctly, and the technician who looked at it at the time thought I could get any download needed off the internet so he took the CD slot out of the XP machine.Do you have the original Xp install CD?
If you do you could run system file checker.
Start > Run > Type
[note space after sfc]
You may be asked for the Xp Cd to replace missing, damaged files.
Also try the suggestion by Liz in post #15
Mypal web browser
Download and run as a test and see if the problem continues.
This is the message I get (below)when trying to install, which is really perplexing. I AM installing on WIN XP.Hi, install Mypal Browser and let us know if that helps.
You can buy an external USB CD/DVD drive - if you feel that is worth doing,I may still have that XP Cd. However, I do not have an option to put a CD into the XP machine.
OK. Are there any cleaners I should be trying? ie c-cleaner? Should I do a defrag? I did one maybe a few months ago. I regularaly do a disk clean up. Thanks again for your suggestions.You can buy an external USB CD/DVD drive - if you feel that is worth doing,
Checking that your XP Cd works or will load on another pc, - is a must do before buying the USB drive.
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