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Web pages don't fully load on my computer

Discussion in 'Web & Email' started by JMaxwell, Jan 26, 2012.

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  1. JMaxwell

    JMaxwell Thread Starter

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    I have a problem with an increasing number of web pages where they don't fully load and I get only the banner or title at the top of the page and any ads. But the body of the page is blank, and the link buttons don't work.

    Is this a problem with my computer? If so how do I fix it?

    Word of warning, I'm fairly computer illiterate, so please offer as much detail as possible if you have a solution.

    Thank you,
    Jennifer
     
  2. TerryNet

    TerryNet Terry Moderator

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    Word of advice: if you are "fairly computer illiterate" you shouldn't be fooling around with such an early version of an OS. At least wait for the Beta, if not the Release Candidate.
     
  3. JMaxwell

    JMaxwell Thread Starter

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    I have no idea what the heck you're talking about. Do you have any suggestions to fix this issue? If not, why respond?

    Am I wrong to interperet your answer as unnecessary as sarcasm?
     
  4. TerryNet

    TerryNet Terry Moderator

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    I meant it very straightforward. I'm also eager to try Windows 8 but not to the extent to try before the Beta is released.

    You might try the following repairs, but I have no clue whether they are appropriate for Windows 8 ...

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  5. JMaxwell

    JMaxwell Thread Starter

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    Ok, then I apologize. I didn't understand.

    I actually don't know if I have windows 8. I made that assumption because in order to get 'Delete Browsing History' to come up, I have to hit control-shft-delete and a how to website said that was windows 8. I didn't add it to my computer intentionally (that I recall.)

    Is it possible I don't have windows 8? How could I know for sure?

    And I have no idea what 'Beta' is.

    Jennifer
     
  6. dustyjay

    dustyjay Jay

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    Is it maybe that the web site didn't refer to IE 8? Windows 8 will have a water mark in the lower right corner of the desk top identifying it as Developers Preview.
     
  7. dustyjay

    dustyjay Jay

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  8. JMaxwell

    JMaxwell Thread Starter

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    Thank you,.

    So then I don't have windows 8. So what could be causing my issue?
     
  9. davehc

    davehc Trusted Advisor

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    Some bad communication here, Jennifer. You omitted to say what OS you were using and, as you are obviously not aware, you have posted in the Windows 8 section. Post again in Windows 7 and you will get all the help you require.
     
  10. JMaxwell

    JMaxwell Thread Starter

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    Ok thanks. I'll try another board
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Please continue posting in this thread rather than starting a new one. For now, I've moved this to the Web & Email forum. :)

    Also, please be careful how you respond to moderators as we won't tolerate disrespecting the staff. TerryNet's comment was not sarcastic, it was factual. Windows 8 is a new operating system that hasn't been released to the general public yet but it is available in beta for developers to test. It would be very surprising that you would have this operating system and not be aware of it.

    Please downnload and run the following utility and post the resulting log. It will show the operating system along with some other very basic information that may be helpful in troubleshooting your problem:

    http://static.techguy.org/download/SysInfo.exe
     
  12. TerryNet

    TerryNet Terry Moderator

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    Sorry for the confusion, Jennifer. Best to use that little program Cookiegal advised, and then put that information into your Computer Specs section of your profile. For future reference you can check your Windows version and service pack (SP) level quickly by clicking on the Start orb - right click on the word Computer - click on Properties.

    If you have Windows 7 or Vista run those repairs I listed in post # 4. There are multiple potential problems, and we have to start somewhere.

    When somebody (e.g., Microsoft) releases a program (e.g., a new version of Windows) as "Beta" it means they have tested it to their ability and now are asking for some volunteer guinea pigs to try it in the "real world" and report back any issues. Later they may release an almost final version (Release Candidate) and then the for-pay version. Anything before "Beta" is pretty unstable.
     
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