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Web pages will not load - stated insecure connection

Discussion in 'Web & Email' started by mike2111, Sep 30, 2019.

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  1. mike2111

    mike2111 Thread Starter

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    Several reputable company web pages will not load in Chrome and Edge, the message being "This site can't provide a secure connection". I am satisfied that they are not a threat - how can I get them to load?

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  2. SeanLaurence

    SeanLaurence

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    Sean
    Check that your date and time are set correctly. This is one of the most common problem with SSL not working properly.
    You can clear your browser cache with Ctrl + Shift + Delete and see if that helps.


    Otherwise, you can read about the issue on this page:
    https://www.thesslstore.com/blog/fix-err-ssl-protocol-error/
     
  3. plodr

    plodr

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    First Name:
    Liz
    If the addresses start with http, change to https and see if the page will load.
    If it does, change your bookmarks to https.
     
  4. mike2111

    mike2111 Thread Starter

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    None of these things worked, except that when I cleared the history in Edge and tried to load one of the problem sites I got the message that the kids safe setting in talk talk security was stopping loading: when I altered this setting it worked. In chrome it worked when I turned off safe browsing, which is not desirable.
     
  5. mike2111

    mike2111 Thread Starter

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    I have turned safe browsing in Chrome back on and used https instead of http and it worked. Also, Kids secure browsing in TalkTalk I have just turned off one of the blocking sectors and it still works. Thanks for your help to both
     
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