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Web problem - quite techy to do with domain names

Discussion in 'Do It Yourself (Not Computer-Related)' started by richrockster, Apr 6, 2010.

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  1. richrockster

    richrockster Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
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    Hi,

    Had to re-register as I'd lost my details, and the email account had been closed so no point getting the new password email.

    I'm in a bit of a pickle - a client of mine wishes to change the name of their website, complete with a new TLD. so it would be (example) mysite.com changing to mysite.info

    So far so good. However, we want to ensure that email is 'backed up' when the transfer occurs. So we've looked at using an alternative hosting to get the email, but will need to change MX records to go from mail.example.com to mail.example.info - a colleague said this could take weeks.

    2 questions then :

    Can we point the MX record to another server, and will we lose their email in the transfer?

    Can email be sent to 2 domains using different IP addresses?

    Any help well appreciated, I only know simple stuff on this. :eek:

    And apologies if this is in the wrong section, couldn't find a domain/hosting/intertubes config forum... :confused:
     
  2. IT-Support

    IT-Support

    Joined:
    Nov 30, 2009
    Messages:
    277
    In the secondary MX record put the current primary MX record, then put the new MX record in the primary one. This will ensure that if something goes wrong on the primary server and its not contactable all the mail will be delivered to the secondary.

    Other point is that MX records very rarely take longer than 30 mins to update. Last time i did it, i was live in 2 mins.
     
  3. richrockster

    richrockster Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    2
    Thanks,

    however - if I have mail coming in to [email protected] will it then translate to [email protected]? I ask this as it is pretty essential for these guys not to lose email at all.

    Rich
     
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