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Webcam issues

Discussion in 'All Other Software' started by ever5588, Dec 7, 2011.

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  1. ever5588

    ever5588 Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 4056 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1804 Mb
    Hard Drives: C: Total - 290204 MB, Free - 233650 MB;
    Motherboard: Dell Inc.,
    Antivirus: Microsoft Security Essentials, Updated and Enabled
    Ok I have been trying to open my webcam and it tells me that I need to plug in supported device, but it's a built in webcam. I have tried going into device manager and there is nothing on the list that anyone has told me to click on to update.
     
  2. jesseyoung

    jesseyoung

    Joined:
    Nov 30, 2010
    Messages:
    216
    Hi,

    Have you ever opened the webcam successfully? Do you install the driver for the webcam?You can have a check.
    In addition, you can update your webcam driver to the latest through the brand of the webcam.

    You'd better check in Setup/Settings (BIOS/CMOS) as you boot to see whether there
    is an enable/disable for your camera.

    Good luck!
     
  3. ever5588

    ever5588 Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Yes I have opened it before when I first got the laptop last summer up to two months ago. Can you explain step by step to get where I need to check that?
     
  4. jesseyoung

    jesseyoung

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    Nov 30, 2010
    Messages:
    216
  5. ever5588

    ever5588 Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
    3
    I'm still lost. It's just going to stay messed up, because I didn't understand any of that last message. Thank you for trying.
     
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