Webcam not working

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tarig

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Joined
Dec 6, 2011
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Hi,

My presario cq61-340ev webcam is not working, i tried to download the device from HP website and i install it (Youcam & MediaSmart) but it didn't work, when i try to open You cam an error message "The proram can't start because CtrlFactory.dll is missing from your computer. Try reinstalling the profram to fix this problem". What shall i do with this?? pls help.
 
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