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donsor

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Jul 11, 2008
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I have a Logitech Quickcam Pro 4000 installed in my new PC and although for all indications its connected properly, showing in the Device Manager, and stating "device working properly. It was also working when I had it hooked up with my other PC. How do I get to turn this thing on? My OS is Win7 Ultimate.
 
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What program are you using with your Webcam? I use Skype and also have the Logitech VID HD program that came with my Logitech Webcam. They both work perfectly.


To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.
 

donsor

Thread Starter
Joined
Jul 11, 2008
Messages
399
I have the Skype and the Logitech VID HD programs both. It kept stating to reconnect the device which I have done several times using different USB ports but the warning picture still showed to reconnect the device. Could it be that the webcam is defective? or needs a new driver or incompatible with Win7 Ultimate?
 

donsor

Thread Starter
Joined
Jul 11, 2008
Messages
399
I've got my system specs file saved. How can I attache it to my reply threads? My webcam I believe is over four years old. It is listed in the Device Manager and in the Properties, it indicated the device is working OK. However, when I click on the Logitech Image Icon and click on Create Pictures, a window appears showing that the device is not connected. I tried to disconnect and reconnect but no joy.
 
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You Copy and Paste your info in your reply here. It might be time for a new Webcam. You could purchase one locally and if it works, great, if not, return it.
 
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