Webpages don't load correctly.

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10210

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Apr 1, 2015
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In need of help! I just got Charter internet, with wifi. The speed says 65mbps and signal appears good. I also got a new laptop, Toshiba Satellite C55-B, Intel(R) Core(TM) i3-4005U CPU @ 1.70 GHz 1.70Ghz. Windows 7, with Internet Explorer browser (currently downloading Chrome, but taking forever). I have done all the updates.


When I get online, some pages load very quickly, but when I click on anything it takes forever to load or does not load at all. Some websites partially load. When I type in some websites nothing happens. I have tried troubleshooting and have come up with nothing. I do not get any kind of error messages, the page just acts like it is loading but nothing happens. I am at a loss. I do not know if it is my connection or my laptop. I wondered if there were some settings on the laptop that I need to change, being that it is brand new. Any suggestions would be greatly appreciated. However, I am not very tech savvy, so details would be greatly appreciated.
 

TerryNet

Terry
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Mar 23, 2005
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81,397
Make sure you have the latest ethernet (and wireless) drivers from Toshiba's web site.

From where did you get a new non-"business" laptop with Windows 7?
 

flavallee

Frank
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May 12, 2002
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83,130
To add to TerryNet's question:

You didn't provide the complete model number of that laptop, but I believe that model series comes with Windows 8.1.

What's the complete model number on it?

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