1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

WebRoot Exclusions

Discussion in 'General Security' started by Alex Ethridge, May 4, 2015.

Thread Status:
Not open for further replies.
  1. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    9,185
    I just finished a chat with a WebRoot rep. He says files of my choice can be entered into the WebRoot program as safe files and to be left alone by WebRoot. He didn't know when this feature started. Does anyone know if this exclusion is allowed in the 2013 and 2015 editions?
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    23,227
    He may not know the exact date it became available, but surely he must know if it is available in a particular edition of the product. Especially the 2015 one
    If he does not, what a poor advertisement for the product - or perhaps he is just inefficient


    That all said - I thought despite many requests they had decided against it
    https://community.webroot.com/t5/Id...-specific-files-folders-from-scans/idi-p/3300


    being concerned that the very inclusion of the file/folder could leave a security hole if someone managed to establish which file you had excluded.


    As it is a permalink on their forum dating back to 2012 - one might expect that they should know the definite answer by now.


    [WSA - all versions] Exclusion of specific files/fold​ers from scans

    I have to admit I do not like the product, but that is only of course my opinion. They now include in some of their AV products a system optimizer for want of a better word


    http://forums.techguy.org/9076789-post10.html
    Reading what it is supposed to do - simply makes me more convinced, that Webroot is not for me or anyone who asked for my view on it .
    I do of course appreciate that you did not
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1147734

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice