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WebRoot Exclusions

Discussion in 'General Security' started by Alex Ethridge, May 4, 2015.

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  1. Alex Ethridge

    Alex Ethridge Thread Starter

    Apr 10, 2000
    I just finished a chat with a WebRoot rep. He says files of my choice can be entered into the WebRoot program as safe files and to be left alone by WebRoot. He didn't know when this feature started. Does anyone know if this exclusion is allowed in the 2013 and 2015 editions?
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    He may not know the exact date it became available, but surely he must know if it is available in a particular edition of the product. Especially the 2015 one
    If he does not, what a poor advertisement for the product - or perhaps he is just inefficient

    That all said - I thought despite many requests they had decided against it

    being concerned that the very inclusion of the file/folder could leave a security hole if someone managed to establish which file you had excluded.

    As it is a permalink on their forum dating back to 2012 - one might expect that they should know the definite answer by now.

    [WSA - all versions] Exclusion of specific files/fold​ers from scans

    I have to admit I do not like the product, but that is only of course my opinion. They now include in some of their AV products a system optimizer for want of a better word

    Reading what it is supposed to do - simply makes me more convinced, that Webroot is not for me or anyone who asked for my view on it .
    I do of course appreciate that you did not
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