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webshots and aol

Discussion in 'Web & Email' started by tinsel, Nov 9, 2001.

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  1. tinsel

    tinsel Thread Starter

    Joined:
    Jul 27, 2001
    Messages:
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    When I try to connect to the web from webshots I receive the message that the file may not be supported by aol. Then asks if I would like to open it as a text file, but says then it is too large. As they say in the inner city "Whattup?"
     
  2. DoyceJ

    DoyceJ

    Joined:
    Jul 11, 2001
    Messages:
    3,208
    Try this.

    1. Click START on the TASKBAR.
    2 Choose SETTINGS and choose CONTROL PANEL.
    3. Double-click the NETWORK icon.
    4. Under the CONFIGURATION tab, highlight AOL adapter.
    5. Click the REMOVE button.
    6. Click OK to close Control Panels window.
    7. Select YES when asked to restart the computer.
    8. The next time AOL is launched, a new AOL adapter will be created.

    1. Click START --> Settings --> Control Panel.
    2. Double-click the Network control panel to open it.
    3. Click the AOL Adapter.
    4. Click the Properties button.
    5. Select the "Bindings" tab and ensure TCP/IP > AOL Adapter is checked
    6. Click OK.
    7. Scroll down the list in the Network panel.
    8. Select "TCP/IP > AOL Adapter".
    9. Click the Properties button.
    10. Select the IP Address tab and ensure that "Obtain IP Address Automatically" is selected.
    11. Select the DNS Configuration tab, and ensure "Disable DNS" is selected.
    12. Select the Bindings tab and ensure that no bindings are selected (by unselecting any boxes which
    are checked).
    13. Select the Gateway tab and remove any gateways listed there.
    14. Select the WINS Configuration tab and ensure that "Disable WINS resolution" is selected.
    15. Click OK, then OK again, then restart your computer.

    16. Sign back on to AOL and try to connect to a web site.
     
  3. tinsel

    tinsel Thread Starter

    Joined:
    Jul 27, 2001
    Messages:
    12
    Thanks for your reply, however, after following all the steps you suggested I have the same problem. I failed to say that I'm using Win98SE and I've had aol and webshots for awhile. I recently changed some startup settings after which this started. All other web connections seem to be fine.
     
  4. DoyceJ

    DoyceJ

    Joined:
    Jul 11, 2001
    Messages:
    3,208
    What settings did you change?
     
  5. tinsel

    tinsel Thread Starter

    Joined:
    Jul 27, 2001
    Messages:
    12
    I thought all I was doing was eliminating some items on startup. Since then I believe I have put everything back in startup that was there before, but apparently something's still goofy.
     
  6. DoyceJ

    DoyceJ

    Joined:
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    Messages:
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    I couldnt say if this is the problem or not, but, AOL has a problem with some applications. After connecting, minimize AOL and open Internet Explorer and try the site again.

    EXAMPLE
     
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