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Solved Website responds "... no Flash Installed..."

Discussion in 'Multimedia' started by PCBuilder, Nov 6, 2018.

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  1. PCBuilder

    PCBuilder Thread Starter

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    Richard
    When I try to watch a live TV program on my Notebook PC, the site responds "We could not play the video you requested. Please ensure you have Flash Installed."
    I have Adobe Flash player installed and other websites showing videos play fine.
    Could you help me with this?

    Sysinfo:
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    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5 CPU M 580 @ 2.67GHz, Intel64 Family 6 Model 37 Stepping 5
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  2. plodr

    plodr

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    Post the link to the livetv program site.
     
  3. Fireflycph

    Fireflycph

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    Morten
    Which browser are you using to connect to the site? It may be that Flash isn't allowed to run there.
     
  4. PCBuilder

    PCBuilder Thread Starter

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    I'm using IE. When I access Woodsmiths with "http://www.woodsmithtips.com/" I see the video but when I access https://watch.cbc.ca/live/channel/ottawa"I get "We could not play the video you requested. Please ensure you have Flash installed. (Error #WT-13 ( This video file cannot be played. ))"
    Could it be that it is an https site?
    Could anyone figure why this would be?
    Thanks
     
  5. managed

    managed Trusted Advisor Spam Fighter

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    Clicking on your https link I get a message saying 'This content is not available outside of Canada'. (Your other link works for me).

    Are you in Canada ? (I'm in the UK).
     
  6. PCBuilder

    PCBuilder Thread Starter

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    Richard
    Thanks for looking at this. I am in Canada so I should be able to view it
    I'll see if anyone else in Canada responds.
     
  7. Fireflycph

    Fireflycph

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    Here's a link that tells you how to check if IE has flash player enabled.

    Also, have you tried other browsers and/or different Flash players?

    Personally I like VLC Player. Click HERE to go to the official VLC player download page.

    EDIT: Oops, I forgot the Link to the page for checking. HERE
     
  8. plodr

    plodr

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    I see the video on the woodsmith site. (I'm in the US so I can't view anything on cbc.ca) I'm using Palemoon on a Windows 7 laptop.
    This is the url for the woodsmith video today.
    Code:
    https://youtu.be/3tgfCOkCiLI
    Can you see that if you paste the above link?
     
  9. PCBuilder

    PCBuilder Thread Starter

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    I installed VLC and can now see the TV station. Thanks Morten!
     
  10. Fireflycph

    Fireflycph

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    You're welcome. Glad to be of service :)
     
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